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Host/Hostess

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $11.00 - $15.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Paid Time Off
Flexible Schedule
Employee Discounts
Workplace training
Career advancement opportunities

Job Description

Potomac Family Dining Group operates renowned Applebee's restaurants, a favorite neighborhood dining destination that emphasizes hospitality, quality food, and memorable guest experiences. The group proudly upholds the Applebee's brand standards by providing guests a warm welcome and efficient service in a clean and vibrant environment. Applebee's is well-known for offering casual dining where customers can enjoy a wide-ranging menu, daily specials, and family-friendly atmospheres. The company prides itself on nurturing a team-oriented work culture, where employees are encouraged to grow, collaborate, and deliver excellent service consistently.

The position of Restaurant Host/Hostess at Applebee's is integral to starting each guest's dini... Show More

Job Requirements

  • 16 plus years old
  • Friendly and engaging demeanor
  • Prior work experience preferred
  • Reading, writing, and verbal communication skills required
  • Bi-lingual experience a plus
  • Reliable transportation required
  • Ability to build relationships
  • Ability to be a team player
  • Ability to follow manager instructions and guidance
  • Ability to communicate and behave professionally at all times

Job Qualifications

  • Friendly and engaging demeanor
  • Prior work experience preferred
  • Reading, writing, and verbal communication skills required
  • Bi-lingual experience a plus
  • Ability to build relationships
  • Ability to be a team player
  • Ability to follow manager instructions and guidance
  • Ability to communicate and behave professionally at all times

Job Duties

  • Greets and seats all guests in a friendly manner
  • Assists in maintaining the overall guest flow of the restaurant
  • Ensures seating service is rotated among server area assignments whenever possible
  • Opens doors for arriving and departing guests
  • Remains visible in the front of house and faced towards the main entrance
  • Occasionally delivers food and drinks to guests when extra assistance is needed
  • Interacts verbally with all guests creating a friendly and upbeat atmosphere
  • Completes assigned opening and closing side work as scheduled
  • Participates in the clearing and resetting of the dining room tables using Applebee’s team delivery standards
  • Observes guests, responds to requests, and anticipates guests’ needs
  • Maintains a clean and organized work environment
  • Explains and demonstrates usage of Tabletop Electronic Devices to guests
  • Drives sales with suggestive selling techniques
  • Accommodates special needs such as booster chairs, high chairs, and other assistance
  • Manages the waitlist when the restaurant is busy
  • Occasionally works in Carside To-Go or Server roles when scheduled
  • Fills out feature promotion materials
  • Assists in general front of house maintenance including restrooms upkeep, light cleaning tasks, washing windows, and trash removal
  • Maintains restaurant curb appeal

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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