Job Overview
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Weekend Shifts
Benefits
competitive rates
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Career growth opportunities
Supportive team environment
Job Description
The Global Ambassador Hotel is a prestigious Michelin Key luxury hotel located in Phoenix, Arizona, renowned for its commitment to redefining urban hospitality. It offers guests an unparalleled experience by combining exquisite service, luxurious amenities, and a vibrant community atmosphere. As a standout establishment in the hospitality industry, The Global Ambassador is dedicated to providing unique and sophisticated experiences that set new standards for luxury and guest satisfaction. The hotel is known for its attention to detail, high-quality guest services, and a welcoming environment that attracts travelers seeking a luxurious yet comfortable stay in Phoenix. The property has built a... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in hosting or restaurant service preferred
- Strong communication and customer service skills
- Ability to multitask efficiently in a fast-paced environment
- Friendly personality and team-oriented attitude
- Availability to work weekends, holidays, and flexible hours
- Proof of eligibility to work in the United States
Job Qualifications
- Previous hosting or restaurant experience preferred
- Excellent interpersonal and communication skills
- Ability to multi-task and work in a fast-paced environment
- Must have a great personality, desire to serve guests, and enjoy working as part of a team
- Passion for providing outstanding guest service
- Professional appearance and demeanor
- Must be able to work on holidays and or weekends
Job Duties
- Warmly greet and seat restaurant guests
- Manage restaurant guest flow and seating efficiency
- Monitor and maintain adequate table availability
- Address guest concerns and requests in a timely manner
- Work closely with restaurant management and wait staff
- Maintain a professional, friendly, and hospitable presence
- Ensure reception and waiting areas are properly supplied and set up
- Open the front door for guests entering or leaving the restaurant when possible
- Record guest's name and number of people in party when on a wait, provide estimated waiting time
- Call out name and number of party when tables become available
- Accommodate special seating requests for guests whenever possible
- Seat guests based on guest preferences and balancing of guest flow in service stations
- Upon seating, offer guests a menu and inspect table for proper presentation and completeness
- Thank guests as they leave and invite them to return
- Answer incoming phone calls, take complete messages, and ensure timely call backs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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