Host/Hostess

Hampton, VA, USA|Onsite

Job Overview

Employment Type

Hourly

Part-time

Compensation

Type:

Hourly

Rate:

Range $10.00 - $15.00

Work Schedule

Flexible

Day Shifts

Benefits

Reliable transportation

team environment

Employee Discounts

meal benefits

Professional development opportunities

Job Description

Potomac Family Dining Group is a prominent restaurant group operating iconic dining brands that focus on providing exceptional guest experiences. One of their flagship brands is Applebee's, a well-known casual dining restaurant specializing in a welcoming and friendly atmosphere paired with a diverse menu of delicious, American-style food. Potomac Family Dining Group and Applebee's are dedicated to maintaining high standards across all aspects of service, ambiance, and customer care. Their establishments emphasize a culture of teamwork, guest satisfaction, and professionalism, creating an inviting environment for both guests and staff.

This particular role at Applebee's focuses on a Customer Service Orie... Show More

Job Requirements

16 plus years old
friendly and engaging demeanor
prior work experience preferred
reading, writing, and verbal communication skills required
bi-lingual experience a plus
reliable transportation required
ability to build relationships
ability to be a team player
ability to follow manager instructions and guidance
ability to communicate and behave professionally at all times

Job Qualifications

Friendly and engaging demeanor
ability to build relationships
ability to be a team player
ability to follow manager instructions and guidance
ability to communicate and behave professionally at all times
reading, writing, and verbal communication skills
bi-lingual experience a plus
prior work experience preferred

Job Duties

Greets and seats all guests in a friendly manner
assists in maintaining the overall guest flow of the restaurant
ensures seating service is rotated among server area assignments whenever possible
opens doors for arriving and departing guests
remains visible in the front-of-house and faces the main entrance
occasionally delivers food and drinks to guests when extra assistance is needed
interacts verbally with all guests creating a friendly and upbeat atmosphere
completes assigned opening and closing side work
participates in clearing and resetting dining room tables using Applebee's team delivery method
observes guests, responds to requests, and anticipates guests' needs
maintains a clean and organized work area
explains and demonstrates the usage of Tabletop Electronic Devices to guests
drives sales with suggestive selling
accommodates special needs such as booster chairs and high chairs
manages the waitlist during busy times
may serve guests in Carside To-Go or Server To-Go roles
fills out feature sheets related to operations
assists in front-of-house maintenance including maintaining restrooms, light cleaning, washing windows, sani-bucket rotation, setting up the expo line, emptying trash, rolling silverware, and maintaining restaurant curb appeal

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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