Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $14.00
Work Schedule
Day Shifts
Benefits
health benefits
Dining privilege
Open-door communication
career advancement
fun work environment
Job Description
Miller's Ale House is a popular restaurant chain known for its vibrant atmosphere, high-quality food, and exceptional customer service. With locations across multiple states, Miller's Ale House prides itself on creating a welcoming environment where guests can enjoy delicious meals, refreshing drinks, and memorable experiences. As a family-friendly establishment, it embraces a culture that values integrity, teamwork, and a relentless drive for excellence. The company is committed to fostering a supportive environment for its employees, offering opportunities for career advancement and comprehensive benefits. This approach has earned Miller's Ale House a reputation not only for great dining but also for... Show More
Job Requirements
- Must be a minimum of 18 years of age unless otherwise dictated by state law
- Basic reading and handwriting skills
- Ability to operate the restaurant's front door seating software
- Ability to multitask in a fast-paced environment
- Strong communication skills
- Willingness to support front-of-house functions
- Ability to stand and walk for extended periods
- Ability to reach, bend, squat, and lift up to 20 lbs for short distances
Job Qualifications
- Minimum of 18 years of age unless otherwise dictated by state law
- Basic reading and handwriting skills with the ability to operate the restaurant's front door seating software
- Strong communication skills
- Ability to work independently and as part of a team
- Ability to multitask and work in a fast-paced environment
- Friendly disposition and attentiveness to guests
- Willingness to complete all tasks to ensure exceptional guest experiences
- Ability to positively communicate with team members and management
Job Duties
- Showcases a warm, upbeat, and energetic demeanor to guests
- Arrives to work on time as scheduled and ready to work
- Follows Miller's Ale House policies including time recording requirements such as clocking in and out
- Greets guests in a warm and friendly manner while acknowledging all guests within five feet
- Seats guests based on their seating preference when possible
- Rotates seating with different servers to ensure even workloads and prompt service
- Provides departing guests with a warm salutation thanking them for their visit and inviting them to return
- Supports service team members in bussing dishes, sanitizing, and resetting tables as needed
- Supports other front of house team members to ensure prompt fulfillment of guest requests
- Manages the placement of guests within the entrance area to enhance guest experience and ensure safety
- Provides accurate wait times and recommends waiting options such as seating at the bar
- Answers incoming restaurant calls in a friendly, professional manner
- Maintains a neat and organized workstation and entrance area
- Completes tasks included on host opening and closing sidework charts
- Ensures restrooms are clean, tidy, and stocked
- Communicates with fellow team members and management to keep one another informed
- Ensures side work completion and stations are properly stocked
- Notifies management immediately of any potential issues with guests, team members, or long wait times
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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