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Applebee's

Host/Hostess

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $11.00 - $15.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Paid Time Off
employee discount
flexible scheduling
Career development opportunities
friendly work environment

Job Description

Potomac Family Dining Group operates within the casual dining industry, managing multiple well-known restaurant brands, including Applebee's. With a strong commitment to delivering exceptional dining experiences, the group focuses on upholding high standards in customer service, food quality, and ambiance. They aim to create welcoming environments where guests feel valued and enjoy memorable meals. Known for their consistency and family-friendly atmosphere, Potomac Family Dining Group emphasizes team collaboration, professional growth, and community involvement among their staff. This dedication has helped them maintain a reputable presence in the regional dining scene, continually attracting a loyal customer base through their strategic locations... Show More

Job Requirements

  • 16+ years old
  • Reliable transportation required
  • Ability to stand and exert fast-paced mobility for up to four hours
  • Ability to wipe down table tops, table legs, and booth seats
  • Ability to lift and bus pans and trays frequently weighing up to 25 pounds
  • Ability to reach, bend, stoop, kneel, and maintain good balance
  • Ability to speak clearly and listen attentively
  • Ability to build relationships
  • Ability to be a team player
  • Ability to follow manager instructions and guidance
  • Ability to communicate and behave professionally at all times

Job Qualifications

  • Friendly and engaging demeanor
  • Prior work experience preferred
  • Reading, writing, and verbal communication skills required
  • Bi-lingual experience a plus
  • Ability to build relationships
  • Ability to be a team player
  • Ability to follow manager instructions and guidance
  • Ability to communicate and behave professionally at all times

Job Duties

  • Greets and seats all guests in a friendly manner
  • Assists in maintaining the overall guest flow of the restaurant
  • Ensures seating service is rotated among server area assignments
  • Opens doors for arriving and departing guests
  • Remains visible in the front of house and faces the main entrance
  • Occasionally delivers food and drinks to guests when extra assistance is needed
  • Interacts verbally with all guests creating a friendly and upbeat atmosphere
  • Completes assigned opening and closing side work
  • Participates in clearing and resetting dining room tables using team delivery methods
  • Observes guests, responds to requests, and anticipates guests' needs
  • Maintains a clean and organized work area
  • Explains and demonstrates usage of Tabletop Electronic Devices to guests
  • Drives sales with suggestive selling
  • Accommodates special needs of guests such as booster chairs and high chairs
  • Manages the waitlist when the restaurant is busy
  • Occasionally serves guests in Carside To-Go or Server roles
  • Assists in general front of house maintenance functions including cleaning restrooms, dusting fixtures and furniture, washing windows, rotating sani-buckets, setting up expo line, emptying trash, rolling silverware, and maintaining restaurant curb appeal

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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