Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Life insurance
Tuition Reimbursement
Employee assistance program
Training opportunities
Referral program
Job Description
Firkin & Flyer is a vibrant dining establishment located within the Baltimore/Washington International Thurgood Marshall Airport, part of the HMSHost family. HMSHost is a global leader in creating dining experiences in travel venues like airports, offering a wide range of food and beverage services. With a strong commitment to quality, customer service, and employee development, HMSHost provides a dynamic workplace where career growth is encouraged and supported. The company is known for offering a variety of benefits to its employees, including health, dental, and vision insurance, generous paid time off, holiday pay, and meal and transportation benefits. Additional perks include... Show More
Job Requirements
- Customer service experience preferred
- Cash handling experience preferred
- Ability to bend, twist, and stand for normal job functions
- Ability to read and interpret seating charts
- Ability to speak, read, and comprehend instructions and short correspondence
- Ability to interact with the public and coworkers in a friendly and outgoing manner
Job Qualifications
- Customer service experience preferred
- Cash handling experience preferred
- Excellent organization skills
- Ability to read and interpret a restaurant seating chart
- Ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
- Ability to speak, read, and comprehend instructions and policy documents
- Ability to converse comfortably with customers
Job Duties
- Maintain consistent attention to the entrance of the restaurant and welcome guests with a smile and appropriate greeting
- Record customer reservations or seating times consistently providing high quality service
- Maintain and update restaurant seating charts
- Properly set up and maintain the dining room areas before serving
- Assist with maintaining sufficient stock of roll up silverware for the incoming shift
- Seat guests and advise them on menus and beverage choices based on in-depth knowledge
- Oversee the delivery and servicing of food and beverages
- Liaise between kitchen staff and floor staff to ensure guests experience meets company standards
- Perform duties of cashier or bus person as required including cashing out guest checks
- Follow cash handling policies and maintain proper cash security
- Patrol assigned station refilling water and coffee and removing service items
- Perform other team duties during downtime such as rolling silverware, expediting food orders, washing dishes, preparing food for To-go areas and cleaning and filling table condiments
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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