Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $8.00 - $12.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Employee assistance program
Job Description
Chili's Grill & Bar is a renowned casual dining restaurant chain known for its inviting atmosphere and delicious menu offerings. With a reputation for excellent customer service and quality food, Chili's Grill & Bar aims to provide guests with a memorable dining experience in a comfortable and welcoming environment. The establishment prides itself on creating a positive work culture where team members collaborate efficiently to ensure every guest feels valued and satisfied. As a part of a globally recognized brand, Chili's offers employees the opportunity to grow professionally within the hospitality industry while working in a dynamic and fast-paced setting.Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a customer service or hospitality role preferred
- Ability to stand and walk for extended periods during a shift
- Strong interpersonal and communication skills
- Ability to manage multiple tasks efficiently
- Flexibility to work various shifts including evenings, weekends and holidays
- Ability to lift and carry up to 30 pounds when necessary
Job Qualifications
- Is dressed in accordance with dress code, looking neat, clean and professional at all times
- Able to read menu items
- Stands/walks during 100 percent of shift
- Reaches, bends, stoops and wipes frequently
- Able to articulate clear greetings, requests for assistance and farewells to guests
- Able to clearly verbalize guests needs to other team members
- Able to calmly respond to angry guests and call to manager's attention
Job Duties
- Maintain a cheerful, courteous disposition and a neat, clean and professional image
- Come to work promptly and regularly and is flexible in hours of employment
- Open the door for each guest, when possible
- Smile and greet guests upon entering
- Effectively and efficiently manage the wait list and call ahead list
- Escort guests as soon as possible to appropriate table
- Run food to tables
- Notify manager of any guest that is perceived to be unhappy
- Bid farewell to guests leaving ensuring everything was satisfactory and invite guests to return
- Review cleanliness and organization of the host station ensuring all menus are stocked and properly cleaned and maintained
- Keep foyer, host area, wait area and cocktail tables clean and free of clutter
- Spot clean the glass windows and doors
- Inspect restrooms every fifteen minutes and maintain cleanliness standards
- Perform shift change and/or opening or closing duties
- Answer telephone within three rings and transfer or answer questions accordingly
- Keep immediate supervisor promptly and fully informed of all problems or unusual matters and take corrective action or suggest alternatives
- Perform duties in accordance with company policies to achieve objectives
- Display a favorable image of Chili's Grill & Bar at all times
- Maintain a favorable working relationship with all team members to promote a cooperative and harmonious working climate
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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