Chili's logo

Chili's

Host/Hostess

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $8.00 - $12.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Employee assistance program

Job Description

Chili's Grill & Bar is a renowned casual dining restaurant chain known for its inviting atmosphere and delicious menu offerings. With a reputation for excellent customer service and quality food, Chili's Grill & Bar aims to provide guests with a memorable dining experience in a comfortable and welcoming environment. The establishment prides itself on creating a positive work culture where team members collaborate efficiently to ensure every guest feels valued and satisfied. As a part of a globally recognized brand, Chili's offers employees the opportunity to grow professionally within the hospitality industry while working in a dynamic and fast-paced setting.Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a customer service or hospitality role preferred
  • Ability to stand and walk for extended periods during a shift
  • Strong interpersonal and communication skills
  • Ability to manage multiple tasks efficiently
  • Flexibility to work various shifts including evenings, weekends and holidays
  • Ability to lift and carry up to 30 pounds when necessary

Job Qualifications

  • Is dressed in accordance with dress code, looking neat, clean and professional at all times
  • Able to read menu items
  • Stands/walks during 100 percent of shift
  • Reaches, bends, stoops and wipes frequently
  • Able to articulate clear greetings, requests for assistance and farewells to guests
  • Able to clearly verbalize guests needs to other team members
  • Able to calmly respond to angry guests and call to manager's attention

Job Duties

  • Maintain a cheerful, courteous disposition and a neat, clean and professional image
  • Come to work promptly and regularly and is flexible in hours of employment
  • Open the door for each guest, when possible
  • Smile and greet guests upon entering
  • Effectively and efficiently manage the wait list and call ahead list
  • Escort guests as soon as possible to appropriate table
  • Run food to tables
  • Notify manager of any guest that is perceived to be unhappy
  • Bid farewell to guests leaving ensuring everything was satisfactory and invite guests to return
  • Review cleanliness and organization of the host station ensuring all menus are stocked and properly cleaned and maintained
  • Keep foyer, host area, wait area and cocktail tables clean and free of clutter
  • Spot clean the glass windows and doors
  • Inspect restrooms every fifteen minutes and maintain cleanliness standards
  • Perform shift change and/or opening or closing duties
  • Answer telephone within three rings and transfer or answer questions accordingly
  • Keep immediate supervisor promptly and fully informed of all problems or unusual matters and take corrective action or suggest alternatives
  • Perform duties in accordance with company policies to achieve objectives
  • Display a favorable image of Chili's Grill & Bar at all times
  • Maintain a favorable working relationship with all team members to promote a cooperative and harmonious working climate

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location