Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $14.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Career development opportunities
team environment
Job Description
Potomac Family Dining Group operates Applebee's restaurants, known for their welcoming family-friendly environments and quality casual dining experiences. Applebee's is a prominent casual dining restaurant chain, recognized for its warm service, tasty meals, and engaging atmosphere. The company focuses on creating memorable guest experiences through attentive staff and a comfortable setting where families and friends can gather. As part of the Potomac Family Dining Group, the restaurants uphold high standards of hospitality, emphasizing a team-oriented culture where employees play a critical role in guest satisfaction and operational success. The group is committed to delivering excellent customer service consistently while maintaining... Show More
Job Requirements
- 16+ years old
- Reliable transportation required
- Ability to wipe down table tops, table legs, pick up debris off the floor, and wipe down booth seats
- Ability to stand and exert fast-paced mobility for periods up to four hours
- Good sense of balance
- Ability to reach, bend, stoop, and kneel
- Frequently lift and bus pans and trays weighing up to 25 pounds
- Must be able to speak clearly and listen attentively to guests and coworkers
- Transports and carries objects such as high chairs up to 15 pounds
- Ability to follow manager instructions and guidance
Job Qualifications
- Friendly and engaging demeanor
- Prior work experience preferred
- Reading, writing, and verbal communication skills required
- Bi-lingual experience a plus
- Ability to build relationships
- Ability to be a team player
- Ability to follow manager instructions and guidance
- Ability to communicate and behave professionally at all times
Job Duties
- Greets and seats all guests in a friendly manner
- Assists in maintaining the overall guest flow of the restaurant
- Ensures seating service is rotated among server area assignments whenever possible
- Opens doors for arriving and departing guests
- Remains visible in the front of house and faces the main entrance
- Occasionally delivers food and drinks to guests when extra assistance is needed
- Interacts verbally with all guests creating a friendly and upbeat atmosphere
- Completes assigned opening and closing side work as required
- Participates in clearing and resetting dining room tables using Applebee's team delivery
- Observes guests, responds to requests, and anticipates guests' needs
- Maintains a clean and organized work area
- Explains and demonstrates usage of Tabletop Electronic Devices to guests
- Drives sales with suggestive selling
- Accommodates any special needs of guests such as booster chairs, high chairs, etc.
- Manages the waitlist when the restaurant is busy
- Occasionally serves guests in Carside To-Go or Server roles
- Fills out feature boards
- Assists in general front of house maintenance including maintaining restrooms, light cleaning such as dusting fixtures and furniture, washing or wiping windows, sani-bucket rotation, setting up expo line, emptying trash, rolling silverware, maintaining restaurant curb appeal
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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