Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Flexible
Benefits
flexible scheduling
Teammate discount
Supplemental medical insurance
Dental Insurance
Vision Insurance
401k plan
Discounted supplemental benefits
Emergency financial plan eligibility
theme park discounts
Pet insurance
legal insurance
identity theft insurance
Job Description
Lazy Dog is a renowned hospitality company known for its commitment to creating a welcoming and inclusive environment for both guests and employees. Certified as a Great Place to Work for eight consecutive years, Lazy Dog has established itself as a leader in the casual dining sector. The company's culture, often described as a 'Culture of Caring,' emphasizes team collaboration, employee growth, and an enjoyable workplace atmosphere. Their mission revolves around delivering an exceptional guest experience by fostering a positive environment where employees feel valued and supported. With multiple locations, Lazy Dog continues to expand while maintaining high standards of... Show More
Job Requirements
- High school diploma or equivalent preferred
- Possession of a valid Food Handlers Card in the state of employment
- Ability to communicate clearly and professionally
- Ability to work flexible hours including nights, weekends, and holidays as needed
- Friendly, outgoing personality with a passion for guest service
- Basic computer skills to operate seating systems
- Ability to handle guest complaints and difficult situations with diplomacy and tact
Job Qualifications
- High school diploma preferred
- Valid Food Handlers Card for applicable states (California, Florida, Georgia, Illinois, Nevada, Texas, Virginia)
- Strong communication skills both verbal and written
- Ability to operate computer seating systems
- Experience in customer service or hospitality preferred but not required
- Demonstrated ability to manage guest relations and resolve conflicts professionally
- Ability to multitask and work effectively in a team-oriented environment
Job Duties
- Greet guests with enthusiasm and warmth upon arrival
- Manage wait times by informing guests and using computerized seating system
- Escort guests to their tables and distribute menus
- Answer phone calls and respond to questions about the menu, reservations, and restaurant information
- Address guest complaints using the AIM (Apologize, Investigate, Management) process
- Communicate clearly in writing and speaking
- Maintain a guest-focused attitude and multitask in a fast-paced environment
Job Qualifications
Experience
No experience required
Job Location
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