AC Hotel St. Petersburg

Host/Hostess

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $11.00 - $20.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401K with company match
company-provided life insurance
Tuition Assistance
Paid Time Off
paid holiday time
Travel Discounts

Job Description

OTO Development is a distinguished leader in the hotel development and management industry, well-known for its commitment to operational excellence and superior guest service. The company partners with some of the strongest hospitality brands, operating a diverse portfolio that includes upscale select service hotels, extended stay properties, and lifestyle hotels across key markets in the United States. This extensive reach and dedication to quality have earned OTO Development numerous awards, including Developer of the Year and recognitions for sales, marketing, community service, and revenue successes. As a firm that prioritizes both its employees and guests, OTO Development offers competitive pay... Show More

Job Requirements

  • Enjoy working with people from all walks of life
  • Ability to multi-task in a fast-paced environment
  • Availability to work weekends and holidays
  • Maintain clean and professional personal appearance
  • Maintain confidentiality of proprietary information
  • Protect company assets
  • Welcome and acknowledge all guests according to standards
  • Speak clearly and professionally
  • Answer telephones with proper etiquette
  • Develop and maintain positive working relationships
  • Support team to achieve common goals
  • Listen and respond appropriately to employee concerns
  • Adhere to quality expectations and standards
  • Comfortable standing, sitting, walking, bending, lifting, and squatting for long periods
  • Minimal to no travel outside property and surrounding areas

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in a hospitality or customer service role is beneficial
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Demonstrated ability to multi-task effectively
  • Professional and friendly demeanor
  • Commitment to maintaining quality service standards
  • Ability to work weekends and holidays
  • Basic knowledge of safety and cleanliness standards

Job Duties

  • Greet guests and determine the number in their party
  • Appropriately estimate guest wait time and relay information professionally
  • Seat guests by finding a clean, available table, pulling out chairs, and placing menus
  • Guide guests through dining rooms and provide assistance
  • Move and arrange tables, chairs, and settings for group needs
  • Ensure place settings are complete and clean
  • Check menus for currency, cleanliness, and condition
  • Maintain cleanliness of work areas
  • Monitor dining room for seating availability, service, safety, and guest well-being
  • Resolve guest issues and respond appropriately
  • Assist servers as needed

Job Qualifications

Experience

No experience required

Job Location