Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $1.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Flexible work schedules
Career development opportunities
Job Description
PGA Tour Grill, operated by HMSHost at Daniel Inouye International Airport, is a well-established dining establishment located in the Central Concourse, Gate 14, at 300 Rodgers Blvd, Honolulu, HI. HMSHost is a global leader specializing in managing dining and retail services in travel venues primarily airports. The PGA Tour Grill offers a unique dining experience tailored to travelers and airport guests, combining a warm atmosphere with quality food and excellent customer service. The company prides itself on creating an inviting and efficient environment that caters to the fast-paced nature of airport dining while maintaining high standards of hospitality and guest... Show More
Job Requirements
- High school diploma or equivalent preferred
- Previous experience in a customer service role preferred
- Ability to stand, bend, and twist for extended periods
- Ability to speak, read and comprehend instructions and policy documents
- Willingness to work flexible hours including weekends and holidays
- Ability to maintain composure and professionalism in a fast-paced environment
Job Qualifications
- Customer service experience
- Cash handling experience preferred
- Excellent organizational skills
- Ability to read and interpret seating charts
- Friendly, enthusiastic, and outgoing manner
- Ability to interact effectively with the public and coworkers
- Basic communication skills in reading, speaking, and understanding instructions and correspondence
Job Duties
- Greet guests and seat them at appropriate tables following customer service standards
- Record customer reservations or seating times accurately
- Maintain and update restaurant seating charts
- Set up and maintain dining room areas before serving
- Assist with stock of silverware for incoming shifts
- Advise guests on menus and beverage choices
- Oversee the delivery and servicing of food and beverages
- Liaise between kitchen and floor staff to ensure guest experience
- Perform cashier and bus person duties as required including cashing out guests
- Follow cash handling policies and maintain cash security
- Refill water and coffee, remove service items and condiments
- Perform additional team duties such as rolling silverware, expediting orders, washing dishes, preparing food for to-go areas, and cleaning table condiments
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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