Host/Hostess

Suffolk, VA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $12.00 - $16.00

Work Schedule

Standard Hours

Day Shifts

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Flexible Schedule

Career development opportunities

Job Description

Potomac Family Dining Group operates a well-known Applebee's restaurant, a popular casual dining franchise recognized for its welcoming environment, delicious American cuisine, and exceptional guest service. As part of a reputable hospitality group, Applebee's has built a strong reputation for providing a vibrant and engaging dining experience that emphasizes quality food and friendly service. The company commits to maintaining high standards in all aspects of operations — from fresh, tasty menu offerings to attentive customer interactions. The Applebee's brand is synonymous with community, family-friendly atmospheres, and memorable dining moments. As a member of the Potomac Family Dining Group, this franchise... Show More

Job Requirements

At least 16 years old
Friendly and engaging demeanor
Prior work experience preferred
Reading, writing, and verbal communication skills required
Bilingual experience a plus
Reliable transportation required
Ability to build relationships
Ability to be a team player
Ability to follow manager instructions and guidance
Ability to communicate and behave professionally at all times

Job Qualifications

Friendly and engaging demeanor
At least 16 years old
Prior work experience preferred
Strong reading, writing, and verbal communication skills
Bilingual experience a plus
Ability to build guest relationships
Ability to be a team player
Ability to follow manager instructions and guidance
Ability to communicate and behave professionally at all times

Job Duties

Greets and seats all guests in a friendly manner
Assists in maintaining the overall guest flow of the dining area
Ensures seating service is rotated among server area assignments whenever possible
Opens doors for arriving and departing guests
Remains visible in the front of house and forward facing the main entrance
Occasionally delivers food and drinks to guests when extra assistance is needed
Interacts verbally with all guests creating a friendly and upbeat atmosphere
Completes assigned opening and closing side work as required
Participates in the clearing and resetting of the dining room tables using Applebee's team delivery method
Observes guests, responds to requests, and anticipates guests' needs
Maintains a clean and organized work environment
Explains and demonstrates usage of Tabletop Electronic Devices to guests
Drives sales with suggestive selling techniques
Accommodates any special needs of guests such as booster chairs, high chairs, or accessibility requests
Manages the waitlist when the restaurant is busy
May occasionally serve guests in Carside To-Go or Server capacity
Assists in general front of house maintenance functions including maintaining restrooms, light cleaning such as dusting light fixtures, furniture, woodwork, artifacts, washing and/or wiping windows, sani-bucket rotation, setting up the expo line, emptying trash, rolling silverware, and maintaining restaurant curb appeal

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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