Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $20.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401K with company match
company provided life insurance
Tuition Assistance
Paid Time Off
paid holiday time
Travel Discounts
Job Description
OTO Development is a premier hotel development and management company known for its partnership with some of the strongest brands in the hospitality industry. Specializing in upscale select service, extended stay, and lifestyle hotels, OTO Development operates a diverse portfolio of properties strategically located in key markets across the United States. The company is recognized not only for its quality growth and expansion but also for its commitment to excellence in guest service, operational performance, and community involvement. OTO Development has been honored multiple times with Developer of the Year awards by major brand partners, highlighting its reputation as a... Show More
Job Requirements
- Enjoy working with all types of people from all walks of life
- ability to multitask and work in a fast-paced area
- available to work weekends and holidays
- maintain clean and professional uniform and personal appearance
- maintain confidentiality of proprietary information
- protect company assets
- welcome and acknowledge all guests according to company standards
- speak clearly and professionally
- answer telephones with appropriate etiquette
- develop and maintain positive working relationships
- support team to reach common goals
- listen and respond to concerns of other employees
- ensure adherence to quality expectations and standards
- capable of standing, sitting, walking, bending, lifting, and squatting for extended periods
- able to work with little to no travel outside the property
Job Qualifications
- High school diploma or equivalent
- previous experience in hospitality or customer service preferred
- strong interpersonal and communication skills
- ability to multitask and work in a fast-paced environment
- professional and courteous demeanor
- ability to follow company standards and procedures
- positive attitude and team-oriented mindset
Job Duties
- Greet guests and determine the number in their party
- appropriately estimate guest wait time and relay information to guests in a professional manner
- seat guests by finding a clean, available table
- pulling out chairs
- placing clean/current menu in front of guest
- guide guests through dining rooms and provide assistance
- move and arrange tables, chairs, and settings to organize seating for groups with special needs
- ensure place settings are appropriate and each guest has napkins, clean silverware, and standard place setting items
- check menus for currency, cleanliness, and condition
- maintain cleanliness of work areas throughout the day
- monitor dining room for seating availability, service, safety, and well-being of guests
- resolve and respond to any guest issues
- assist servers as needed
Job Qualifications
Experience
No experience required
Job Location
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