Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan with company match
Company paid life insurance
Tuition Reimbursement
Employee assistance program
training and career growth opportunities
Referral program
Job Description
HMSHost is a leading global provider of dining and retail services for travelers, primarily operating within airports, motorways, and travel plazas. With a rich history of delivering high-quality culinary experiences, HMSHost prides itself on developing strong partnerships with top brands and ensuring that travelers enjoy a memorable and satisfying visit. The company specializes in offering a diverse range of food services, including casual dining, quick-service restaurants, and grab-and-go outlets, catering to the unique needs of a fast-paced travel environment. HMSHost values its employees highly and focuses on creating an inclusive, supportive workplace culture that encourages professional growth and career advancement... Show More
Job Requirements
- High school diploma or equivalent preferred
- Previous customer service experience preferred
- Basic math skills for cash handling preferred
- Ability to work flexible hours including evenings weekends and holidays
- Must be able to stand for extended periods
- Must have good communication skills
- Ability to follow directions and work as part of a team
- Ability to maintain a friendly and professional demeanor at all times
Job Qualifications
- Customer service experience preferred
- Cash handling experience preferred
- Excellent organization skills
- Ability to read and interpret restaurant seating charts
- Demonstrates the ability to interact with the public and coworkers in a friendly enthusiastic and outgoing manner
- Ability to bend twist and stand to perform job functions
- Ability to speak read and comprehend instructions short correspondence and policy documents
- Comfortable conversing with customers
Job Duties
- Maintains consistent attention to the entrance of the restaurant and welcomes all guests with a smile and appropriate greeting following customer service standards
- Records customer reservations or seating times consistently providing high quality of service
- Maintains and updates restaurant seating charts
- Proper set up and maintenance of the dining room areas before serving
- Assists with maintaining sufficient stock of roll up silverware for the incoming shift
- Seats guests and advises them on menus and beverage choices based on required in-depth knowledge
- Oversees the delivery and servicing of food and beverages
- Liaises between kitchen staff and floor staff to ensure the guests experience meets company standards
- Performs the tasks of the cashier and or bus person as required including cashing out guests checks to speed up service
- Understands and follows cash handling policies and procedures and maintain proper security of cash at all times
- Patrols assigned station refilling water and coffee removing service items and condiments per establishment procedures
- Performs other duties in a team effort during downtime which may include rolling silverware expediting food orders washing dishes preparing food for the To-go areas and properly cleaning and filling table condiments
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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