Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $17.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Company paid life insurance
Tuition Reimbursement
Employee assistance program
Training opportunities
Referral program

Job Description

HMSHost is a globally recognized leader in managing and operating food and beverage services at travel venues such as airports, highways, and various other locations. With a strong commitment to delivering exceptional guest experiences and fostering career growth, HMSHost offers a dynamic work environment where employees can thrive. As a company, HMSHost prides itself on its dedication to quality service, employee development, and operational excellence, making it a preferred employer in the hospitality sector. HMSHost operates a wide range of restaurant concepts across numerous travel hubs, ensuring a diverse and innovative workplace. The company focuses on creating memorable dining experiences... Show More

Job Requirements

  • high school diploma or equivalent
  • previous experience in customer service preferred
  • ability to handle cash transactions accurately
  • strong communication skills
  • ability to maintain a friendly and welcoming demeanor
  • ability to work flexible hours including evenings and weekends
  • physical ability to stand, bend, and move for extended periods

Job Qualifications

  • customer service and cash handling experience preferred
  • excellent organization skills
  • ability to read and interpret restaurant's seating chart
  • demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
  • ability to bend, twist, and stand to perform normal job functions
  • requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers

Job Duties

  • maintains consistent attention to the entrance of the restaurant and welcomes all guests with a smile and appropriate greeting following HMSHost customer service standards
  • records customer reservations or seating times in a consistent manner providing the highest quality of service to the customer at all times
  • maintains and updates restaurant seating charts
  • proper set up and maintenance of the dining room areas before serving
  • assists with maintaining sufficient stock of roll up silverware for the incoming shift
  • seats guests and advises them on menus and beverage choices based on required in-depth knowledge
  • oversees the delivery and servicing of food and beverages
  • liaises between kitchen staff and floor staff to ensure the guests' experience meets concept/company standards
  • performs the tasks of the cashier and/or bus person as required including cashing out guests checks to speed up service
  • understands and follows HMSHost cash handling policies and procedures and maintain proper security of cash at all times
  • patrols assigned station, refilling water and coffee, removing service items and condiments per establishment procedures
  • performs other duties in a team effort during downtime which may include rolling silverware, expediting food orders, washing dishes, preparing food for the To-go areas and properly cleaning and filling table condiments

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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