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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Ongoing training and development opportunities
Job Description
Pyramid Global Hospitality is a leading hospitality company committed to a "People First" culture, prioritizing the wellbeing, growth, and development of its employees. Operating more than 230 properties worldwide, Pyramid Global Hospitality fosters a supportive and inclusive work environment that values diversity and meaningful relationships. The company supports its team members with comprehensive benefits, including health and retirement plans, paid time off, and unique perks like on-site wellness programs, local discounts, and special rates on hotel stays. Additionally, Pyramid provides ongoing training, helping employees build skills essential for career advancement in the hospitality industry. Whether entering hospitality for the first... Show More
Job Requirements
- High school diploma or equivalent
- excellent communication skills
- ability to work under pressure in a fast-paced environment
- engaging and welcoming personality
- passion for creating exceptional guest experiences
- willingness to work flexible hours including evenings, weekends, and holidays
Job Qualifications
- High school diploma or equivalent preferred
- prior experience in customer service or hospitality is advantageous but not required
- excellent communication skills
- ability to work effectively in a fast-paced environment
- engaging and welcoming personality
- strong interpersonal skills with a passion for guest satisfaction
- ability to multitask and remain calm under pressure
Job Duties
- Greet guests as they arrive or move about the restaurant area
- monitor the open dining sections of the restaurant for empty and cleaned tables
- estimate wait times for guests and monitor the guest waiting list
- ensure that the needs of the guests are met while they are waiting
- answer the telephone, book reservations, and move tables together to accommodate large parties
- support the service team with delivering memorable hospitality to guests
- set the tone for guests’ visits by providing engaging and welcoming interactions
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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