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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $13.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Company paid life insurance
Tuition Reimbursement
Employee assistance program
Training opportunities
Referral program
Job Description
HMSHost is a leading global provider of dining and retail services for travelers. With operations in over 120 airports worldwide and numerous travel venues including highway stops and entertainment centers, HMSHost creates memorable guest experiences by delivering a variety of food and beverage options, retail offerings, and exceptional customer service. The company is part of Avolta, which includes affiliates such as Dufry and Hudson. HMSHost is dedicated to creating a dynamic work environment that supports growth, development, and diversity. As an equal opportunity employer, HMSHost values diversity, prohibits discrimination, and fosters a culture of inclusion and teamwork. HMSHost offers competitive... Show More
Job Requirements
- High school diploma or equivalent
- prior customer service or hospitality experience preferred
- cash handling skills
- ability to stand for extended periods
- good communication skills
- basic math skills
- ability to work flexible shifts including weekends and holidays
Job Qualifications
- Customer service and cash handling experience preferred
- excellent organization skills
- ability to read and interpret restaurant's seating chart
- demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
- ability to bend, twist, and stand to perform normal job functions
- requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
Job Duties
- Maintains consistent attention to the entrance of the restaurant and welcomes all guests with a smile and appropriate greeting following HMSHost customer service standards
- records customer reservations or seating times in a consistent manner providing the highest quality of service to the customer at all times
- maintains and updates restaurant seating charts
- proper set up and maintenance of the Dining Room areas before serving
- assists with maintaining sufficient stock of roll up silverware for the incoming shift
- seats guests and advises them on menus and beverage choices based on required in-depth knowledge
- oversees the delivery and servicing of food and beverages
- liaises between kitchen staff and floor staff to ensure the guests' experience meets concept/company standards
- performs the tasks of the cashier and/or bus person as required including cashing out guests checks to speed up service
- understands and follows HMSHost cash handling policies and procedures and maintain proper security of cash at all times
- patrols assigned station, refilling water and coffee, removing service items and condiments per establishment procedures
- performs other duties in a team effort during downtime which may include rolling silverware, expediting food orders, washing dishes, preparing food for the To-go areas and properly cleaning and filling table condiments (salt and pepper, sugar, napkins, ketchup and mustard bottles)
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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