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Job Overview
Employment Type
Temporary
Full-time
Part-time
Hourly
Compensation
Hourly
Range $15.63 - $19.53
Work Schedule
Standard Hours
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Life insurance
Tuition Reimbursement
Employee assistance program
Training opportunities
Referral program
Job Description
HMSHost is a leading global hospitality company with a strong focus on service excellence and employee satisfaction. With an extensive network of restaurants and food service locations primarily in airports, transit hubs, and travel destinations around the world, HMSHost provides a dynamic and engaging work environment. The company is recognized not only for its commitment to quality dining experiences but also for fostering a workplace culture that values trust, loyalty, and professional growth. HMSHost offers its employees the resources, training, and advancement opportunities necessary to achieve their career goals, supported by competitive wages and a comprehensive benefits package. Working at... Show More
Job Requirements
- High school diploma or equivalent preferred
- Prior experience in customer service or hospitality desired
- Ability to work flexible hours including weekends and holidays
- Strong communication and interpersonal skills
- Basic math skills for cash handling
- Physical ability to stand for long periods and move around restaurant
- Must comply with HMSHost policies and procedures
Job Qualifications
- Customer service and cash handling experience preferred
- Excellent organization skills
- Ability to read and interpret restaurant seating charts
- Demonstrates friendly, enthusiastic, and outgoing interaction with public and coworkers
- Ability to bend, twist, and stand during work hours
- Effective verbal and reading comprehension skills to understand instructions and communicate with customers
Job Duties
- Maintains consistent attention to the entrance and welcomes all guests with a smile and appropriate greeting
- Records customer reservations and seating times accurately
- Maintains and updates restaurant seating charts
- Properly sets up and maintains the dining room areas before service
- Assists with maintaining sufficient stock of utensils and supplies
- Seats guests and advises them on menus and beverage choices
- Oversees delivery and servicing of food and beverages
- Liaises between kitchen and floor staff to ensure guest satisfaction
- Performs cashier and bus person duties as needed
- Adheres to HMSHost cash handling policies and maintains cash security
- Patrols assigned station, refilling drinks and removing service items
- Performs additional duties during downtime such as rolling silverware, expediting orders, washing dishes, and cleaning condiment stations
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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