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Job Overview
Employment Type
Temporary
Full-time
Part-time
Hourly
Compensation
Hourly
Range $15.63 - $19.53
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Company paid life insurance
Tuition Reimbursement
Employee assistance program
training and career growth opportunities
Referral program
Job Description
HMSHost is a globally recognized leader in the hospitality industry, specializing in food and beverage services. With a presence in airports, travel plazas, and other transportation hubs worldwide, HMSHost is dedicated to delivering exceptional customer experiences to travelers on the move. The company prides itself on its commitment to earning the trust and loyalty of its employees by fostering an inclusive and rewarding work environment. HMSHost offers its team members competitive wages, extensive benefits, robust training programs, and opportunities for career advancement within a supportive corporate culture. Known for its passion for service, HMSHost understands that their success is rooted... Show More
Job Requirements
- High school diploma or equivalent preferred
- Previous experience in customer service or hospitality preferred
- Ability to follow directions and maintain attention to detail
- Strong communication skills
- Physical ability to stand, bend, and twist for extended periods
- Ability to work flexible shifts including weekends and holidays
- Must comply with cash handling procedures and security policies
Job Qualifications
- Customer service experience preferred
- Cash handling experience preferred
- Excellent organization skills
- Ability to read and interpret restaurant seating charts
- Ability to interact with the public and coworkers in a friendly and enthusiastic manner
- Ability to bend, twist, and stand for extended periods
- Ability to speak, read, and comprehend instructions and policy documents
- Comfortable conversing with customers
Job Duties
- Maintain consistent attention to the restaurant entrance and welcome guests with a smile and appropriate greeting
- Record customer reservations or seating times consistently providing high-quality service
- Maintain and update restaurant seating charts
- Properly set up and maintain dining room areas before serving
- Assist with maintaining sufficient stock of roll-up silverware for the incoming shift
- Seat guests and advise them on menus and beverage choices based on in-depth knowledge
- Oversee the delivery and servicing of food and beverages
- Liaise between kitchen staff and floor staff to ensure guest experience meets company standards
- Perform cashier and/or bus person tasks as required including cashing out guest checks to speed up service
- Follow cash handling policies and maintain proper security of cash
- Patrol assigned station refilling water and coffee and removing service items and condiments
- Perform team duties during downtime such as rolling silverware, expediting food orders, washing dishes, preparing food for To-go areas, and cleaning and filling table condiments
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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