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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $16.90 - $19.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
competitive hourly wage
Employee Discounts
Training and Development
Team-oriented environment
Job Description
The Bay Club Company (TBCC) is a premier provider of world-class club experiences, known for its commitment to excellence in hospitality and customer service. TBCC operates various hospitality venues including restaurants and clubs, where guest satisfaction and a welcoming atmosphere are paramount. The company prides itself on a unique and vibrant culture which is the cornerstone of all operations, known internally as the "Code of Culture." This culture encapsulates a set of values and behaviors that every team member is expected to embody, ensuring a positive, respectful, and engaging environment for both guests and employees alike. The culture encourages respect... Show More
Job Requirements
- Ability to read, understand, analyze, and interpret general training manuals, professional journals, or technical procedures
- ability to effectively present information and respond to questions from children, managers, associates, members, and the general public
- ability to identify problems, collect data, establish facts, and draw valid conclusions
- ability to interpret a variety of technical instructions and deal with several abstract and concrete variables
- minimum one year of customer service experience
- food service industry experience preferred
- state Food Handler Certification
- Responsible Beverage Service (RBS) state certification
- professional, friendly manner and excellent customer service attitude and abilities
- strong verbal communication and conflict resolution skills
- enthusiastic, responsible, and dependable team player
- self-motivated, takes initiative, anticipates the needs of others and willing to acquire new skills
- well organized and detail oriented
- high cleanliness standards
Job Qualifications
- Minimum one year of customer service experience, food service industry experience preferred
- state Food Handler Certification
- Responsible Beverage Service (RBS) state certification
- professional, friendly manner and excellent customer service attitude and abilities
- strong verbal communication and conflict resolution skills
- enthusiastic, responsible, and dependable team player
- self-motivated, takes initiative, anticipates the needs of others and willing to acquire new skills
- well organized and detail oriented
- high cleanliness standards
Job Duties
- Greet guests warmly and professionally as they enter the restaurant
- manage reservations, waitlists, and guest flow
- escort guests to their tables and provide menus
- communicate wait times and accommodate special seating requests
- maintain cleanliness and organization of the host stand and entry area
- answer phone calls and assist with inquiries or reservations
- collaborate with servers and management to ensure smooth service
- understand and anticipate the needs of our members and guests
- operate cash register, process payments through cash or credit card handling and/or member account charges
- perform restaurant opening and/or closing duties as required
- maintain a clean, safe work environment according to State and Local food safety standards
- communicate timely and follow up as appropriate
- actively participate in events, programs, meetings, and training
- represent the club in a professional manner through image, dress, communication, and immediate follow through and response
- work varied schedules including weekends and holiday hours, days and evenings
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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