Host/Hostess

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $25.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Company paid life insurance
Tuition Reimbursement
Employee assistance program
Training opportunities
Referral program

Job Description

HMSHost is a world-leading provider of dining services for travelers at airports and highway rest stops. With a reputation built on exceptional customer service and a commitment to quality, HMSHost operates a wide range of food and beverage venues across various locations, catering primarily to travelers seeking convenience and excellent dining experiences on the go. The company prides itself on fostering a dynamic and inclusive work environment where employees have the opportunity to develop their skills and build rewarding careers in the hospitality industry.

HMSHost is currently seeking dedicated and personable Host/Hostess team members to join their restaurant operat... Show More

Job Requirements

  • Customer service and cash handling experience preferred
  • Excellent organization skills
  • Ability to read and interpret restaurant's seating chart
  • Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
  • Ability to bend, twist, and stand to perform normal job functions
  • Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents
  • Converse comfortably with customers

Job Qualifications

  • Customer service and cash handling experience preferred
  • Excellent organization skills
  • Ability to read and interpret restaurant's seating chart
  • Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
  • Ability to bend, twist, and stand to perform normal job functions
  • Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents
  • Converse comfortably with customers
  • Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW)

Job Duties

  • Maintains consistent attention to the entrance of the restaurant and welcomes all guests with a smile and appropriate greeting following HMSHost customer service standards
  • Records customer reservations or seating times in a consistent manner providing the highest quality of service to the customer at all times
  • Maintains and updates restaurant seating charts
  • Proper set up and maintenance of the dining room areas before serving
  • Assists with maintaining sufficient stock of roll up silverware for the incoming shift
  • Seats guests and advises them on menus and beverage choices based on required in-depth knowledge
  • Oversees the delivery and servicing of food and beverages
  • Liaises between kitchen staff and floor staff to ensure the guests' experience meets concept/company standards
  • Performs the tasks of the cashier and/or bus person as required including cashing out guests checks to speed up service
  • Understands and follows HMSHost cash handling policies and procedures and maintain proper security of cash at all times
  • Patrols assigned station, refilling water and coffee, removing service items and condiments per establishment procedures
  • Performs other duties in a team effort during downtime which may include rolling silverware, expediting food orders, washing dishes, preparing food for the To-go areas and properly cleaning and filling table condiments (salt & pepper, sugar, napkins, ketchup and mustard bottles)

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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