Host/Hostess

Bloomington, IL, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $11.50 - $16.00

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Benefits

Health Insurance

Paid Time Off

employee discount

flexible schedule

Training opportunities

Job Description

This position is with a reputable restaurant known for delivering exceptional dining experiences through attentive customer service and quality food offerings. The establishment prides itself on maintaining high standards of hospitality and culinary excellence, ensuring every guest feels welcomed and valued from the moment they enter until their departure. As a customer-facing business, the restaurant fosters a warm and inviting atmosphere, aiming to exceed customer expectations consistently. The venue operates with a strong team-oriented culture, emphasizing the importance of collaboration and communication among all staff members to enhance operational efficiency and guest satisfaction.

The role being offered... Show More

Job Requirements

Must be able to observe and differentiate between monetary denominations
Ability to communicate with guests
Flexible and reliable
Team player
Must have sufficient mobility to move and/or operate in work area
Must be able to observe and ensure product is prepared and presented to company requirements
Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling

Job Qualifications

Ability to observe and differentiate between monetary denominations
Ability to communicate with guests
Flexible and reliable
Team player
Sufficient mobility to move and/or operate in work area
Ability to observe and ensure product is prepared and presented to company requirements
Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling

Job Duties

Greets and welcomes all customers immediately upon arrival and verifies number in their party
Determines special needs, e.g. high chairs, special menus
Collects payment from customers immediately, in accordance with established cash handling procedures, inquires about food/service satisfaction and handles customer complaints/suggestions appropriately
Seats customers at tables/booths appropriate for their needs and those of the restaurant, and introduces feature of the day
Keeps hostess area stocked and clean, e.g., to-go items and bakery products
Handles incoming telephone calls immediately, and takes to go orders as appropriate
Maintains proper supply of clean menus
Periodically supplies customers with initial beverage suggestions and provides beverage order and refills
Assists service personnel in cleaning and setting tables
Resolves complaints as he/she becomes aware of them, notifying the manager of any complaints received
Assists other service personnel as needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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