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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $11.50 - $16.00
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
50% dining privilege
fast-paced fun environment
Open-door communication
Career advancement opportunities
health benefits
Job Description
Miller's Ale House is a well-established casual dining restaurant known for its welcoming atmosphere, great food, and exceptional service. Founded with the idea of offering a unique dining experience rooted in quality and community, Miller's Ale House has grown into a beloved restaurant chain with numerous locations across the United States. This company prides itself not only on its delicious menu but also on creating an environment where guests feel like valued friends. The team-centric culture promotes an inclusive, fun, and fast-paced work environment that encourages growth and career advancement. As part of a large family of team members, employees... Show More
Job Requirements
- Must be a minimum of 18 years of age unless otherwise dictated by state law
- Ability to remain standing and walking for extended periods
- Capable of reaching, bending, squatting, and lifting up to 20 lbs for short distances
- Ability to work with varying noise levels
- Effective communication skills for timely information exchange with managers, team members, and guests
- Commitment to integrity and providing excellent guest experiences
- Willingness to complete all assigned tasks
- Adherence to Miller's Ale House policies including time recording requirements
- Ability to maintain cleanliness and sanitation standards throughout the shift
Job Qualifications
- High school diploma or equivalent
- Previous experience in a customer service or hospitality role preferred
- Strong communication and interpersonal skills
- Ability to work both independently and as part of a team
- Proficient in operating restaurant seating software or willingness to learn
- Positive attitude with a focus on providing exceptional guest service
- Ability to multitask effectively in a fast-paced environment
- Basic reading and handwriting skills
- Minimum age of 18 years unless state law dictates otherwise
Job Duties
- Greet guests in a warm and friendly manner while acknowledging all guests within five feet
- Seat guests based on their preferences when possible
- Rotate seating with servers to ensure even workloads and prompt service
- Provide departing guests with a warm thank you and invitation to return
- Support service team members by bussing dishes, sanitizing, and resetting tables as needed
- Manage guest placement to enhance experience and ensure safety
- Provide accurate wait times and suggest waiting options like seating at the bar
- Answer incoming restaurant calls professionally and courteously
- Maintain a neat and organized hostess station and entrance area
- Complete host opening and closing sidework tasks
- Ensure restrooms are clean, tidy, and stocked
- Communicate effectively with team members and management
- Notify management immediately of any guest or team-related issues
- Follow safety and sanitation protocols consistently
- Support front-of-house functions recognizing their impact on guest experience
- Exhibit friendly and attentive behavior towards guests
- Set up team members for success during shift changes
- Work in a fast-paced environment while multitasking
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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