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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $10.25 - $14.25
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive hourly wage
Tip pool
Health Insurance
Dental Insurance
Vision Insurance
Paid vacation
Opportunities for advancement
Job Description
Jalapeno Tree is a vibrant and welcoming Mexican restaurant dedicated to serving Crazy Good Mexican Food in a family-friendly atmosphere. Known for its lively ambiance and flavorful dishes, Jalapeno Tree has built a reputation as a beloved dining destination where guests can enjoy authentic Mexican cuisine paired with excellent service. The restaurant prides itself on using high-quality ingredients and maintaining an environment where both guests and employees feel valued and engaged. Joining the Jalapeno Tree family means becoming part of the Pepper Posse, a team committed to creating exceptional guest experiences and fostering a collaborative workplace culture.
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Job Requirements
- Must be at least 16 years of age
- Basic mathematic skills and ability to handle cash and operate a POS system accurately
- Ability to work in a fast-paced environment and handle multiple tasks
- Ability to work efficiently under pressure and handle multiple tasks simultaneously
- Strong attention to detail and commitment to cleanliness
- Excellent organizational and time management abilities
- Ability to work flexible hours including evenings weekends and holidays
- Texas Food Handlers Certification
- TABC certification for serving alcohol if 18 years of age
- Ability to stand for prolonged periods move at a rapid pace bend twist and lift products weighing up to 35 pounds
Job Qualifications
- Must be at least 16 years of age
- Basic mathematic skills and ability to handle cash and operate a POS system accurately
- Ability to work in a fast-paced environment and handle multiple tasks
- Strong attention to detail and commitment to cleanliness
- Excellent organizational and time management abilities
- Ability to work flexible hours including evenings weekends and holidays
- Texas Food Handlers Certification
- TABC certification for serving alcohol if 18 years of age
- Previous experience as a host/hostess or in a customer service role preferred but not required
- Working knowledge of point-of-sale systems preferred
- High school diploma or GED preferred
Job Duties
- Warmly welcome guests as they arrive creating a positive first impression
- Escort guests to their tables and provide menus
- Answer incoming phone calls take and fill to-go and curbside orders clean organize and stock menus and perform other assigned side work
- Track table status and manage the seating chart to ensure efficient and balanced table assignments coordinate with servers and bussers to optimize table turnover and minimize wait times
- Take names and phone numbers for the waiting list and quote accurate wait times to guests when tables are not immediately available
- Clearly communicate wait times and manage guest expectations provide updates as needed and ensure guests are informed of any changes
- Address guest inquiries and concerns promptly and professionally provide information about the menu and specials as needed
- Maintain a clean and organized host/hostess station ensure that the waiting area and entrance are tidy and welcoming
- Collaborate with servers and kitchen staff to ensure smooth operations relay any special requests or issues to the appropriate team members
- Handle guest complaints or issues with empathy and efficiency escalating to management if necessary
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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