Host/Hostess

Columbia, MO, USA|

Job Overview

Compensation

Hourly

Range $10.25 - $14.50

Benefits

Health Insurance

Paid Time Off

employee discount

Retirement Plan

flexible schedule

Job Description

The hiring establishment is a dynamic restaurant focused on delivering an exceptional dining experience through attentive and courteous customer service. Known for its welcoming atmosphere and dedication to customer satisfaction, this restaurant emphasizes efficient operation and team collaboration to maintain high service standards. The restaurant values employees who are flexible, reliable, and team-oriented, creating an environment where both guests and staff feel valued and comfortable. With attention to detail in everything from greeting guests to ensuring food presentation meets company standards, this establishment is committed to quality and compliance with all health regulations.

The role available is that of a ... Show More

Job Requirements

High school diploma or equivalent
Previous experience in customer service or hospitality preferred
Ability to handle cash accurately
Effective communication skills
Ability to multitask in a busy environment
Physical stamina to stand and move for extended periods
Must comply with local health and safety regulations

Job Qualifications

Must be able to observe and differentiate between monetary denominations
Ability to communicate with guests
Flexible and reliable
Team player
Must have sufficient mobility to move and/or operate in work area
Must be able to observe and ensure product is prepared and presented to company requirements
Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling

Job Duties

Greets and welcomes all customers immediately upon arrival and verifies number in their party
Determines special needs, e.g., high chairs, special menus
Collects payment from customers immediately, in accordance with established cash handling procedures
Inquires about food/service satisfaction and handles customer complaints/suggestions appropriately
Seats customers at tables/booths appropriate for their needs and those of the restaurant, and introduces feature of the day
Keeps hostess area stocked and clean, e.g., to-go items and bakery products
Handles incoming telephone calls immediately, and takes to-go orders as appropriate
Maintains proper supply of clean menus
Periodically supplies customers with initial beverage suggestions and provides beverage orders and refills
Assists service personnel in cleaning and setting tables
Resolves complaints as he/she becomes aware of them, notifying the manager of any complaints received
Assists other service personnel as needed

Job Qualifications

Experience

No experience required

Job Location

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