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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $8.75 - $12.00
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive hourly wage
Tip pool
Health Insurance
Dental Insurance
Vision Insurance
Paid vacation
Opportunities for advancement
Job Description
Join the Jalapeno Tree family and become a part of the Pepper Posse. The Jalapeno Tree is a well-established Mexican restaurant known for its Crazy Good Mexican Food served in a warm, family-friendly atmosphere. The restaurant prides itself on delivering exceptional guest experiences with a focus on high-quality ingredients and exemplary service. As a vibrant and dynamic dining establishment, the Jalapeno Tree has earned a reputation for its authentic flavors, welcoming environment, and community-oriented approach. Whether you're a guest looking to enjoy a casual meal with family or a venue for special gatherings, the Jalapeno Tree provides a lively, enjoyable... Show More
Job Requirements
- Must be at least 16 years of age
- Basic mathematic skills and ability to handle cash and operate a POS system accurately
- Ability to work in a fast-paced environment and handle multiple tasks
- Strong knowledge of cooking techniques, food safety, and kitchen equipment
- Ability to work efficiently under pressure and handle multiple tasks simultaneously
- Strong attention to detail and commitment to cleanliness
- Excellent organizational and time management abilities
- Ability to work flexible hours including evenings, weekends, and holidays
- Texas Food Handlers Certification
- TABC certification for serving alcohol if 18 years of age
- Ability to stand for prolonged periods, move at a rapid pace, bend, twist, and lift products weighing up to 35 pounds
Job Qualifications
- Must be at least 16 years of age
- Basic mathematic skills and ability to handle cash and operate a POS system accurately
- Ability to work in a fast-paced environment and handle multiple tasks
- Excellent organizational and time management abilities
- Strong attention to detail and commitment to cleanliness
- Ability to work flexible hours including evenings, weekends, and holidays
- Texas Food Handlers Certification
- TABC certification for serving alcohol if 18 years of age
- Previous experience as a host/hostess or in a customer service role preferred but not required
- Working knowledge of point-of-sale systems preferred
- High school diploma or GED preferred
Job Duties
- Warmly welcome guests as they arrive, creating a positive first impression
- Escort guests to their tables and provide menus
- Answer incoming phone calls, take and fill to-go and curbside orders, clean, organize and stock menus, and perform other assigned side work
- Track table status and manage the seating chart to ensure efficient and balanced table assignments
- Coordinate with servers and bussers to optimize table turnover and minimize wait times
- Take names and phone numbers for the waiting list and quote accurate wait times to guests when tables are not immediately available
- Clearly communicate wait times and manage guest expectations, providing updates as needed
- Address guest inquiries and concerns promptly and professionally
- Maintain a clean and organized host/hostess station and waiting area
- Collaborate with servers and kitchen staff to ensure smooth operations, relaying special requests or issues
- Handle guest complaints or issues with empathy and efficiency, escalating to management if necessary
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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