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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Exact $15.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Life insurance
Tuition Reimbursement
Employee assistance program
Training opportunities
Referral Bonus
Job Description
HMSHost Corporation is a globally recognized leader in providing food and beverage services at airports and travel venues, dedicated to delivering exceptional guest experiences. Founded with a commitment to operational excellence and customer satisfaction, HMSHost partners with leading travel destinations to create convenient, engaging, and high-quality dining experiences. The company is part of Dufry, a global travel retailer, and prides itself on fostering a supportive work environment that promotes career growth, diversity, and inclusion. HMSHost offers a variety of employment opportunities at airports and other key locations, catering to dynamic teams passionate about hospitality and customer service.
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Job Requirements
- High school diploma or equivalent preferred
- Previous experience in hospitality or food service is advantageous
- Ability to stand for extended periods
- Capability to perform physical tasks such as bending and twisting
- Effective communication skills
- Basic math skills for cash handling
- Reliability and punctuality
- Ability to work flexible hours including weekends and holidays
- Ability to speak, read, and write in English
- Commitment to a drug-free workplace
- Must adhere to company policies on equal employment opportunity
Job Qualifications
- Customer service experience preferred
- Cash handling experience preferred
- Excellent organization skills
- Ability to read and interpret seating charts
- Friendly and enthusiastic communication skills
- Ability to interact well with guests and coworkers
- Ability to follow cash handling protocols
- Ability to stand and bend during shifts
- Ability to comprehend instructions and policy documents
- Willingness to perform varied restaurant support tasks
Job Duties
- Greet guests and seat them at appropriate tables according to customer service standards
- Record customer reservations and seating times accurately
- Maintain and update restaurant seating charts
- Set up and maintain dining room areas before service
- Assist with stocking silverware for incoming shifts
- Advise guests on menu and beverage choices with in-depth knowledge
- Oversee delivery and servicing of food and beverages
- Liaise between kitchen and floor staff to ensure guest satisfaction
- Perform cashier and busser duties as needed including cashing out guests
- Follow cash handling policies and maintain cash security
- Patrol assigned stations to refill water and coffee and remove service items
- Perform additional duties during downtime such as rolling silverware, expediting food orders, washing dishes, preparing to-go food, and cleaning tables
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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