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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $11.50 - $16.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
employee recognition programs
Job Description
Ruth's Chris Steak House is a renowned restaurant chain known for its premium quality steaks, exceptional service, and a welcoming dining atmosphere. Established as a family-driven company, Ruth's Chris Steak House prides itself on delivering restaurant-inspired hospitality that creates memorable experiences for all its guests. The company has become synonymous with high standards in food quality, customer service, and attention to detail across its numerous locations. As part of its commitment to excellence, Ruth's Chris Steak House emphasizes a strong team culture where every employee plays a critical role in delivering superior guest experiences. The restaurant offers a dynamic and... Show More
Job Requirements
- Excellent customer service skills
- Ability to handle difficult situations diplomatically
- Strong work ethic
- Ability to stand and walk for extended periods
- Ability to lift at least 25 pounds
- Good sense of balance and physical coordination
- Ability to communicate effectively in English
- Willingness to work afternoons, nights, weekends, and holidays
- Ability to work in a noisy environment
- Compliance with health and safety regulations
Job Qualifications
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Strong communication and interpersonal skills
- Ability to multitask and work under pressure
- Knowledge of reservation systems and point-of-sale equipment an advantage
- Customer service oriented with a guest-first mindset
- Ability to maintain professionalism in difficult situations
- Team player with positive attitude
Job Duties
- Report to work as scheduled in correct uniform
- Obtain staffing and station assignments from Manager-on-Duty
- Complete opening and side work duties promptly
- Assist in planning reservations and table assignments
- Answer telephone and take reservations courteously
- Greet arriving guests and direct them to waiting areas
- Escort guests to assigned tables
- Control flow of business using rotation seating
- Quote waiting times accurately and maintain wait list
- Inform Manager-on-Duty of extended wait times
- Maintain cleanliness of host stand and lobby
- Enforce social distancing in waiting areas
- Communicate guest concerns to management
- Acknowledge departing guests and invite return
- Take take-out and delivery orders via phone
- Record and ring food and beverage orders
- Check accuracy of take-out orders
- Coordinate payment with bartender
- Address take-out guest complaints
- Complete closing duties on time
- Follow all safety, health, and sanitation guidelines
- Support other front-of-house positions
- Perform duties per employee training standards
- Perform additional duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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