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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $9.75 - $13.75
Work Schedule
Standard Hours
Day Shifts
Benefits
competitive hourly wage
Tip pool
Health Insurance
Dental Insurance
Vision Insurance
Paid vacation
Opportunities for advancement
Job Description
Jalapeno Tree is a vibrant and family-friendly Mexican restaurant known for delivering Crazy Good Mexican Food with a warm and inviting atmosphere. The restaurant prides itself on using high-quality ingredients and providing exemplary service to every guest who walks through its doors. As a dining establishment that values community and excellent dining experiences, Jalapeno Tree fosters a culture where team members, referred to affectionately as the Pepper Posse, work together to create memorable moments for guests. The restaurant’s commitment to quality food and service makes it a popular choice for families and individuals looking to enjoy flavorful Mexican cuisine in... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in customer service or hospitality preferred
- Ability to stand for long periods
- Excellent verbal communication skills
- Available to work flexible hours including weekends and holidays
- Ability to remain calm and courteous under pressure
Job Qualifications
- Prior experience in a host or customer service role preferred
- Excellent communication and interpersonal skills
- Ability to multitask and manage time effectively
- Friendly and approachable demeanor
- Ability to work in a fast-paced environment
- Strong organizational skills
- Basic knowledge of the restaurant menu and specials is a plus
Job Duties
- Warmly welcome guests as they arrive creating a positive first impression
- Escort guests to their tables and provide menus
- Answer incoming phone calls take and fill to-go and curbside orders clean organize and stock menus and perform other assigned side work
- Track table status and manage the seating chart to ensure efficient and balanced table assignments Coordinate with servers and bussers to optimize table turnover and minimize wait times
- Take names and phone numbers for the waiting list and quote accurate wait times to guests when tables are not immediately available
- Clearly communicate wait times and manage guest expectations Provide updates as needed and ensure guests are informed of any changes
- Address guest inquiries and concerns promptly and professionally Provide information about the menu and specials as needed
- Maintain a clean and organized host station Ensure that the waiting area and entrance are tidy and welcoming
- Collaborate with servers and kitchen staff to ensure smooth operations Relay any special requests or issues to the appropriate team members
- Handle guest complaints or issues with empathy and efficiency escalating to management if necessary
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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