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Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $13.00 - $17.25
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Multiple Tiers of Medical Coverage
Dental Insurance
vision coverage
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match

Job Description

Royal Park Hotel, located in the charming town of Rochester, Michigan, is a luxury boutique hotel renowned for its sophisticated and upscale environment. This prestigious establishment prides itself on offering elegant accommodations, exceptional service, and a picturesque riverfront location that attracts guests seeking both comfort and class. As part of the Davidson Hospitality Group, an award-winning, full-service hospitality management company, Royal Park Hotel benefits from the expertise and professionalism that come with managing a collection of distinguished hotels, restaurants, and entertainment venues across the United States. Davidson Hospitality Group is known for its unique entrepreneurial management style that combines personalized... Show More

Job Requirements

  • High school diploma or equivalent
  • experience with cash handling and point-of-sale systems
  • excellent customer service skills
  • strong communication skills
  • ability to multitask in a fast-paced environment
  • strong attention to detail
  • read, write and speak English fluently
  • ability to work flexible schedules, including weekends and holidays

Job Qualifications

  • Excellent customer service skills
  • strong communication skills
  • read, write and speak English fluently
  • high energy and enthusiasm
  • ability to multitask in a fast-paced environment
  • strong attention to detail
  • experience with cash handling and point-of-sale systems
  • high school diploma or equivalent
  • ability to work flexible schedules, including weekends and holidays

Job Duties

  • Welcome guests with a warm and friendly demeanor, creating a positive and inviting atmosphere
  • provide exceptional customer service, answering inquiries, and assisting guests with their needs
  • efficiently handle cash transactions, ensuring accuracy and compliance with company procedures
  • maintain a clean and organized work area, including the cashier station and lobby
  • collaborate with other departments to ensure seamless guest experiences
  • offer suggestions and recommendations for nearby attractions, dining options, and activities
  • demonstrate a proactive approach in resolving guest issues or concerns
  • uphold the hotel/resort's brand standards and contribute to a positive team culture

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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