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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $13.00 - $17.25
Work Schedule
Flexible
Weekend Shifts
Benefits
Multiple Tiers of Medical Coverage
Dental Insurance
vision coverage
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match
Job Description
Royal Park Hotel, located in the charming town of Rochester, Michigan, is a luxury boutique hotel renowned for its sophisticated and upscale environment. This prestigious establishment prides itself on offering elegant accommodations, exceptional service, and a picturesque riverfront location that attracts guests seeking both comfort and class. As part of the Davidson Hospitality Group, an award-winning, full-service hospitality management company, Royal Park Hotel benefits from the expertise and professionalism that come with managing a collection of distinguished hotels, restaurants, and entertainment venues across the United States. Davidson Hospitality Group is known for its unique entrepreneurial management style that combines personalized... Show More
Job Requirements
- High school diploma or equivalent
- experience with cash handling and point-of-sale systems
- excellent customer service skills
- strong communication skills
- ability to multitask in a fast-paced environment
- strong attention to detail
- read, write and speak English fluently
- ability to work flexible schedules, including weekends and holidays
Job Qualifications
- Excellent customer service skills
- strong communication skills
- read, write and speak English fluently
- high energy and enthusiasm
- ability to multitask in a fast-paced environment
- strong attention to detail
- experience with cash handling and point-of-sale systems
- high school diploma or equivalent
- ability to work flexible schedules, including weekends and holidays
Job Duties
- Welcome guests with a warm and friendly demeanor, creating a positive and inviting atmosphere
- provide exceptional customer service, answering inquiries, and assisting guests with their needs
- efficiently handle cash transactions, ensuring accuracy and compliance with company procedures
- maintain a clean and organized work area, including the cashier station and lobby
- collaborate with other departments to ensure seamless guest experiences
- offer suggestions and recommendations for nearby attractions, dining options, and activities
- demonstrate a proactive approach in resolving guest issues or concerns
- uphold the hotel/resort's brand standards and contribute to a positive team culture
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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