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Job Overview
Compensation
Hourly
Range $11.25 - $15.75
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Meal Allowances
staff training programs
Retirement Plan
Job Description
Our client is a well-established restaurant dedicated to delivering exceptional dining experiences to their customers. Known for their welcoming ambiance and attentive service, the restaurant prides itself on creating memorable moments through quality food, friendly staff, and a warm atmosphere. The establishment operates within a dynamic and fast-paced environment where teamwork and customer satisfaction are paramount. As a key player in the hospitality industry, this restaurant emphasizes professionalism, reliability, and a genuine passion for providing excellent service to its guests.
The role available is that of a Hostess/Host, an essential position responsible for greeting and seating customers, managing payments, ... Show More
The role available is that of a Hostess/Host, an essential position responsible for greeting and seating customers, managing payments, ... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a customer service or hospitality role preferred
- Ability to handle cash transactions accurately
- Excellent communication skills
- Strong interpersonal skills
- Ability to work flexible hours including evenings, weekends, and holidays
- Physical ability to stand and walk for extended periods
- Compliance with health and safety regulations
Job Qualifications
- Must be able to observe and differentiate between monetary denominations
- Ability to communicate with guests
- Flexible and reliable
- Team player
- Must have sufficient mobility to move and/or operate in work area
- Must be able to observe and ensure product is prepared and presented to company requirements
- Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling
Job Duties
- Greets and welcomes all customers immediately upon arrival and verifies number in their party
- Determines special needs, e.g., high chairs, special menus
- Collects payment from customers immediately, in accordance with established cash handling procedures, inquires about food/service satisfaction and handles customer complaints/suggestions appropriately
- Seats customers at tables/booths appropriate for their needs and those of the restaurant, and introduces feature of the day
- Keeps hostess area stocked and clean, e.g., to-go items and bakery products
- Handles incoming telephone calls immediately, and takes to-go orders as appropriate
- Maintains proper supply of clean menus
- Periodically supplies customers with initial beverage suggestions and provides beverage orders and refills
- Assists service personnel in cleaning and setting tables
- Resolves complaints as he/she becomes aware of them, notifying the manager of any complaints received
- Assists other service personnel as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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