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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $15.49 - $21.00
Work Schedule
Standard Hours
Flexible
Benefits
50% dining privilege
fast-paced fun environment
Open-door communication
Ability to advance your career
health benefits
Job Description
Miller's Ale House is a well-established restaurant known for creating a welcoming and vibrant environment where guests can enjoy delicious food and exceptional service. With a focus on delivering a memorable experience, Miller's Ale House takes pride in being the first point of contact for guests and setting the tone for their visit. This role is critical in ensuring that each guest feels valued and attended to right from their arrival. The restaurant fosters a team-oriented culture that embraces individuality, integrity, and a dedication to excellence. Employees are encouraged to bring their unique selves to work, contributing to the dynamic... Show More
Job Requirements
- Minimum age of 18 years unless otherwise dictated by state law
- Arrive to work on time and ready to perform duties
- Follow all Miller's Ale House policies including time recording such as clocking in and out
- Maintain cleanliness and organization of work and entrance areas
- Wash hands every 20 minutes to maintain sanitation
- Support teamwork by assisting other front-of-house functions as needed
- Notify management immediately about any problems with guests, team members, or wait times
- Ability to communicate clearly and timely with managers, team members, and guests
- Complete all side work and ensure stations are properly stocked
- Maintain restroom cleanliness and stock
- Ability to meet physical demands including extended standing and walking and occasional lifting
- Exhibit a friendly and professional attitude towards guests and colleagues
Job Qualifications
- Warm, upbeat, and energetic demeanor
- Strong communication skills
- Ability to multitask and work in a fast-paced environment
- Basic reading and handwriting skills
- Ability to operate restaurant front door seating software
- At least 18 years of age or as dictated by state law
- Friendly disposition and attentiveness to guests
- Ability to work independently and as part of a team
- Commitment to delivering exceptional guest experiences
- Willingness to complete all assigned tasks
- Ability to remain standing and walking for extended periods
- Capability to perform reaching, bending, squatting, and lifting up to 20 lbs for short distances
- Ability to work with varying noise levels
Job Duties
- Greet guests warmly and acknowledge all guests within five feet of their location
- Seat guests according to their seating preference when possible
- Rotate seating among servers to balance workloads and ensure prompt service
- Provide departing guests with a warm salutation and invitation to return
- Support service team members by bussing dishes, sanitizing, and resetting tables as needed
- Manage guest placement in the entrance area to enhance experience and ensure safety
- Maintain a neat and organized workstation and entrance area
- Communicate effectively with team members and management to ensure smooth operations
- Provide accurate wait times and suggest waiting options such as seating at the bar
- Answer incoming restaurant calls professionally and friendly
- Complete tasks on host opening and closing sidework charts
- Ensure restrooms are clean, tidy, and stocked
- Notify management immediately of any potential issues with guests, team members, or long wait times
- Adhere to safety and sanitation protocols throughout the shift
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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