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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $15.00
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
401K Program
Employee assistance program
employee food discount
flexible scheduling
Job Description
Ruth's Chris Steak House is a renowned upscale steakhouse chain known for its commitment to offering guests an exceptional dining experience marked by quality, hospitality, and integrity. Established with a passion for excellence in food and service, Ruth's Chris has built a reputation for delivering sizzling premium steaks served on 500-degree plates, ensuring that each dish maintains optimal warmth and flavor. As a leading player in the fine dining sector, Ruth's Chris Steak House values the importance of creating a warm, inviting atmosphere for guests while fostering a supportive, growth-oriented environment for its team members. The company thrives on its... Show More
Job Requirements
- Must be able to lift, handle and carry trays, smallwares and equipment weighing up to 25 pounds
- Must have a good sense of balance, be able to bend, kneel, stoop, reach and squat on a frequent basis to obtain and store printed materials, menus, wine lists and other hostess/host stand supply items
- Must be able to constantly stand and exert well-paced mobility for a period up to four hours in length
- Must be able to communicate effectively and listen attentively to supervisors, employees and guests
- Background check required
Job Qualifications
- Good communication skills
- Ability to multitask effectively
- Friendly and positive attitude
- Knowledge of customer service principles
- Ability to work in a fast-paced environment
- Team player attitude
- Basic understanding of restaurant operations
Job Duties
- Greet and welcome guests as they arrive at the restaurant with a genuine smile and positive attitude
- Manage the flow of guests by taking reservations, assigning tables, and ensuring efficient seating
- Learn how to calculate and provide accurate wait times and keep guests informed of the status of their table
- Maintain a clean and organized front-of-house area, including the host/hostess station and waiting area
- Communicate with servers and kitchen staff to ensure a smooth, coordinated and fair seating process to ensure servers are not overwhelmed or underseated
- Escort guests to their assigned tables, present menus, and assist with seating arrangements
- Accommodate special seating requests if possible
- Engage with guests, anticipate their needs, and respond promptly to any inquiries or concerns
- Maintain knowledge of the menu, daily specials, and restaurant promotions to provide accurate information to guests
- Handle guest complaints or issues professionally or bring them to the manager when necessary
- Assist in coordinating reservations and managing the wait list
- Collaborate with the restaurant team to ensure exceptional customer service and satisfaction
- Monitor and manage smooth and efficient table turnover
- Maintain a professional and polished appearance, adhering to the restaurant's grooming and dress code standards
- Uphold high standards of cleanliness and hygiene throughout the restaurant
- A superior guest experience for all RCSH guests
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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