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Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
Weekend Shifts
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Benefits

competitive hourly wage
Tip pool
Health Insurance
Dental Insurance
Vision Insurance
Paid vacation
Opportunities for advancement

Job Description

The Jalapeno Tree is a well-established Mexican restaurant brand dedicated to delivering Crazy Good Mexican Food in a vibrant and family-friendly atmosphere. Known for its commitment to quality ingredients, authentic flavors, and exceptional guest experiences, Jalapeno Tree has cultivated a loyal customer base deeply appreciative of its energetic and welcoming environment. The restaurant prides itself on providing an inviting space where guests can enjoy delicious meals while feeling the warmth and hospitality from the moment they walk in. As part of the Pepper Posse, team members join a close-knit family passionate about food, service, and community engagement. Jalapeno Tree values... Show More

Job Requirements

  • Must be at least 16 years of age
  • basic mathematic skills and ability to handle cash and operate a POS system accurately
  • ability to work in a fast-paced environment and handle multiple tasks
  • strong knowledge of cooking techniques, food safety, and kitchen equipment
  • ability to work efficiently under pressure and handle multiple tasks simultaneously
  • strong attention to detail and commitment to cleanliness
  • excellent organizational and time management abilities
  • ability to work flexible hours, including evenings, weekends, and holidays
  • Texas Food Handlers Certification
  • TABC certification for serving alcohol if 18 years of age
  • ability to stand for prolonged periods, move at a rapid pace, bend, twist, and lift products weighing up to 35 pounds

Job Qualifications

  • Must be at least 16 years of age
  • basic mathematic skills and ability to handle cash and operate a POS system accurately
  • ability to work in a fast-paced environment and handle multiple tasks
  • strong knowledge of cooking techniques, food safety, and kitchen equipment
  • ability to work efficiently under pressure and handle multiple tasks simultaneously
  • strong attention to detail and commitment to cleanliness
  • excellent organizational and time management abilities
  • ability to work flexible hours, including evenings, weekends, and holidays
  • Texas Food Handlers Certification
  • TABC certification for serving alcohol if 18 years of age
  • previous experience as a host/hostess or in a customer service role is preferred but not required
  • working knowledge of point-of-sale systems preferred
  • high school diploma or GED preferred

Job Duties

  • Warmly welcome guests as they arrive, creating a positive first impression
  • escort guests to their tables and provide menus
  • answer incoming phone calls, take and fill to-go and curbside orders, clean, organize and stock menus, and perform other assigned side work
  • track table status and manage the seating chart to ensure efficient and balanced table assignments
  • coordinate with servers and bussers to optimize table turnover and minimize wait times
  • take names and phone numbers for the waiting list and quote accurate wait times to guests when tables are not immediately available
  • clearly communicate wait times and manage guest expectations, provide updates as needed and ensure guests are informed of any changes
  • address guest inquiries and concerns promptly and professionally, provide information about the menu and specials as needed
  • maintain a clean and organized host/hostess station, ensure that the waiting area and entrance are tidy and welcoming
  • collaborate with servers and kitchen staff to ensure smooth operations, relay any special requests or issues to the appropriate team members
  • handle guest complaints or issues with empathy and efficiency, escalating to management if necessary

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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