Job Overview
Employment Type
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $12.00 - $24.00
Work Schedule
Standard Hours
Benefits
Competitive wages
Tips
ON DEMAND PAY
insurance
Incentives
Education Assistance
401k with Matching
Employee Discounts
Job Description
The Stella Hotel is a renowned hospitality establishment known for its commitment to providing exceptional guest experiences and maintaining high standards in service quality. Located in a vibrant community, The Stella Hotel combines luxury accommodation with outstanding dining options, making it a preferred destination for travelers and locals alike. As a member of this well-respected hotel, employees enjoy a dynamic working environment that values teamwork, diversity, equity, inclusion, and accessibility. The hotel prides itself on creating a supportive culture where every team member can thrive and contribute to the overall guest experience.
The Stella Hotel is currently hiring friendly, e... Show More
The Stella Hotel is currently hiring friendly, e... Show More
Job Requirements
- High school diploma or equivalent
- experience in hospitality or customer service preferred
- excellent communication skills
- ability to greet and seat guests promptly
- knowledge of restaurant operations
- ability to handle guest complaints professionally
- capability to use telephone and manage reservations
- punctuality and reliable attendance
- physical ability to perform duties including standing and walking for extended periods
Job Qualifications
- High school diploma or equivalent
- previous experience in a hospitality or customer service role preferred
- excellent communication and interpersonal skills
- ability to work in a fast-paced environment
- strong organizational skills
- friendly and approachable demeanor
- ability to handle multiple tasks efficiently
- knowledge of food safety and sanitation practices beneficial
Job Duties
- Serve food and beverage items
- clear tables and return all equipment to their respective areas
- ensure service safety by transporting all equipment properly
- attend to spills and breakage immediately
- assist guests in being seated
- be friendly, thorough, accurate and efficient in delivering meals
- complete daily setup work as required
- receive and seat guests
- maintain order and cleanliness
- address complaints
- act as cashier
- act as room service order-taker or runner
- smile and greet guests immediately
- escort guests to tables
- present menu and place in front of guests
- answer telephone politely and promptly
- take dining room and room service orders efficiently
- inspect dining room and direct service personnel to change table linen or set tables
- take table reservations
- have complete knowledge of restaurant, menu and services
- present checks promptly
- use customer service standards to amaze guests
- handle special requests
- anticipate guest needs
- respond and resolve guest complaints
- use guests' names
- actively ask for feedback
- be knowledgeable about the local area and hotel services
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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