Host/Hostess

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Competitive hourly wage and tip pool
Health Insurance
Dental Insurance
Vision Insurance
Paid vacation
Opportunities for advancement

Job Description

Jalapeno Tree is a vibrant and welcoming Mexican restaurant known for its commitment to delivering Crazy Good Mexican Food in a family-friendly atmosphere. This well-established dining venue prides itself on using high-quality ingredients, providing exceptional guest experiences, and maintaining exemplary service standards. The restaurant has cultivated a loyal customer base by focusing on not only tasty cuisine but also creating a warm and engaging environment that feels like home to diners of all ages. As a community-centered establishment, Jalapeno Tree offers a unique blend of traditional Mexican flavors with a fresh, modern twist served in an inviting setting that encourages... Show More

Job Requirements

  • Must be at least 16 years of age
  • Basic mathematic skills and ability to handle cash and operate a POS system accurately
  • Ability to work in a fast-paced environment and handle multiple tasks
  • Strong knowledge of cooking techniques, food safety, and kitchen equipment
  • Ability to work efficiently under pressure and handle multiple tasks simultaneously
  • Strong attention to detail and commitment to cleanliness
  • Excellent organizational and time management abilities
  • Ability to work flexible hours, including evenings, weekends, and holidays
  • Texas Food Handlers Certification
  • TABC certification for serving alcohol if 18 years of age
  • Ability to stand for prolonged periods, move at a rapid pace, bend, twist, and lift products weighing up to 35 pounds

Job Qualifications

  • Must be at least 16 years of age
  • Basic mathematic skills and ability to handle cash and operate a POS system accurately
  • Ability to work in a fast-paced environment and handle multiple tasks
  • Strong attention to detail and commitment to cleanliness
  • Excellent organizational and time management abilities
  • Ability to work flexible hours, including evenings, weekends, and holidays
  • Texas Food Handlers Certification
  • TABC certification for serving alcohol if 18 years of age
  • Previous experience as a host/hostess or in a customer service role is preferred but not required
  • Working knowledge of point-of-sale systems preferred
  • High school diploma or GED preferred

Job Duties

  • Warmly welcome guests as they arrive, creating a positive first impression
  • Escort guests to their tables and provide menus
  • Answer incoming phone calls
  • take and fill to-go and curbside orders
  • clean, organize and stock menus
  • and perform other assigned side work
  • Track table status and manage the seating chart, to ensure efficient and balanced table assignments
  • Coordinate with servers and bussers to optimize table turnover and minimize wait times
  • Take names and phone numbers for the waiting list and quote accurate wait times to guests when tables are not immediately available
  • Clearly communicate wait times and manage guest expectations
  • Provide updates as needed and ensure guests are informed of any changes
  • Address guest inquiries and concerns promptly and professionally
  • Provide information about the menu and specials as needed
  • Maintain a clean and organized host/hostess station
  • Ensure that the waiting area and entrance are tidy and welcoming
  • Collaborate with servers and kitchen staff to ensure smooth operations
  • Relay any special requests or issues to the appropriate team members
  • Handle guest complaints or issues with empathy and efficiency, escalating to management if necessary

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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