Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
work schedule flexibility
Job Description
The Memphian is a distinguished establishment located at 21 Cooper Street in Memphis, Tennessee. It stands as a prominent property within the hospitality industry, known for its commitment to excellence and guest satisfaction. The Memphian offers a welcoming environment for both guests and staff, emphasizing quality service, comfort, and a memorable dining experience. The company prides itself on maintaining high standards in customer interactions, ensuring an atmosphere that is both professional and friendly. As a well-established business in the Memphis area, The Memphian continuously seeks to enhance its reputation by employing dedicated and skilled individuals who contribute to its enduring... Show More
Job Requirements
- Prior food and beverage industry experience preferred
- Prior guest relations training
- Strong written and verbal communication skills
- Positive, upbeat attitude and personality
- Punctuality and reliable attendance
- Strong interpersonal skills and the ability to work well with co-workers and the public
- Ability to read, write, speak and understand the English language in order to communicate with guests and other team members
- Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision
- Must be willing to work flexible hours such as mornings, nights, weekends and holidays
Job Qualifications
- Prior food and beverage industry experience preferred
- Prior guest relations training
- Strong written and verbal communication skills
- Positive, upbeat attitude and personality
- Punctuality and reliable attendance
- Strong interpersonal skills and the ability to work well with co-workers and the public
- Ability to read, write, speak and understand the English language in order to communicate with guests and other team members
- Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision
- Must be willing to work flexible hours such as mornings, nights, weekends and holidays
Job Duties
- Ensure the proper setup of dining room
- Promptly greet guests and patrons personally as they enter the establishment
- Escort guests and patrons to their table
- Present menus, make recommendations and take orders if necessary
- Ensure dining room seating is controlled and that there is server parity in number of tables
- Liaise between staff and guests to ensure guest needs, as well as expectations are exceeded
- Anticipate and address guests service needs
- Assist individuals with disabilities
- Thank guests with genuine appreciation upon departure
- Answer telephones using appropriate etiquette
- Accept to-go orders over the telephone
- Receive and record dining reservations on the telephone
- Efficiently and effectively resolve any issues to the guest's satisfaction
- Ensure neatness and cleanliness of stations
- Assist other food and beverage staff when necessary
- Ensure personal appearance is neat and professional
- Comply with quality assurance expectations and standards
- Follow all company safety and security policies and procedures
- Bus tables and assist with processing dirty dishes if necessary
- Clean all front of the house areas including windows, light fixtures and entrance as assigned
- Fill water bottles, cut fruit, roll silverware, and complete other service-related tasks as assigned
Browse restaurant and hotel jobs on OysterLink.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: