Job Overview
Employment Type
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
Professional development opportunities
401(k) Plan
Job Description
The Native Restaurant is a vibrant and welcoming dining establishment known for its emphasis on exceptional guest experiences and high-quality service. As a valued member of the hospitality industry, Native focuses on providing an inviting atmosphere coupled with delicious cuisine and attentive customer care. Our restaurant stands out due to its commitment to personalized service, ensuring that each guest feels appreciated and well attended to from the moment they step through our doors. Our team is dedicated not only to delivering delicious meals but also to creating memorable dining experiences that encourage guests to return again and again. We pride... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in a customer-facing role preferred
- Strong verbal communication skills
- Ability to stand for extended periods
- Capable of handling multiple tasks simultaneously
- Basic proficiency with cash registers and phone systems
- Availability to work flexible shifts including evenings and weekends
- Friendly and approachable demeanor
- Ability to follow company policies and procedures strictly
Job Qualifications
- High school diploma or equivalent
- Previous experience in customer service or hospitality is preferred
- Excellent communication and interpersonal skills
- Ability to engage guests warmly and professionally
- Knowledge of restaurant seating and waitlist management
- Basic cash handling skills
- Familiarity with phone etiquette and to-go order processing
- Ability to multitask and work efficiently in a fast-paced environment
- Positive attitude and team player mentality
- Attention to detail and organizational skills
Job Duties
- Open the door for every guest entering the restaurant
- Immediately greet every guest within 15 seconds of their entry with a positive attitude and smiling face
- Stand up front and make the first move in welcoming guests, avoiding standing behind the host stand
- Make every guest feel wanted and appreciated upon arrival with eye contact
- Warmly and graciously greet all guests with a sincere welcome message
- Seat guests courteously and timely while communicating any delays
- Maintain a waiting list and provide estimated wait times
- Seat guests based on preferences and balance guest flow using the seating chart
- Engage guests in conversation while escorting them to their tables
- Provide menus and rolled silverware once guests are seated
- Inform guests of specials, soup of the day, and server details
- Relay messages to servers and bussers
- Assist dining room staff as needed
- Answer telephone calls professionally and according to company policy
- Transfer calls or take messages as required
- Assist guests with directions to the restaurant
- Have full menu knowledge to assist with To-Go orders
- Take and package To-Go orders accurately
- Engage guests during To-Go order wait times
- Verify completeness of To-Go orders before delivery
- Complete To-Go transactions including cash handling
- Perform opening, during shift, and closing duties
- Communicate guest or employee issues to management
- Report health and safety concerns immediately
- Perform other assigned duties including side work
- Ensure guests do not leave with glassware or beverages except for To-Go cups for non-alcoholic drinks
- Enforce no outside food or drinks policy
- Thank guests upon departure and invite them back
- Open the door for departing guests when possible
OysterLink focuses on restaurant and hospitality jobs.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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