Job Overview
Compensation
Type:
Hourly
Rate:
Range $8.00 - $12.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
training programs
Employee assistance program
Job Description
Chili's Grill & Bar is a well-established American casual dining restaurant chain known for its friendly atmosphere, quality food, and exceptional guest service. With locations across various regions, Chili's prides itself on offering a vibrant dining experience that blends great food with attentive customer care. As a leading player in the hospitality and dining industry, Chili's Grill & Bar is committed to maintaining high standards of service and customer satisfaction, making it a popular choice for guests looking for a welcoming environment and flavorful meals.
This role of a Host at Chili's Grill & Bar is vital in creati... Show More
This role of a Host at Chili's Grill & Bar is vital in creati... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Strong communication skills
- Ability to stand and walk throughout the entire shift
- Flexibility to work various shifts including evenings, weekends and holidays
- Ability to maintain a positive and courteous attitude at all times
- Capable of multitasking and handling busy periods effectively
- Willingness to assist team members as needed
Job Qualifications
- Is dressed in accordance with dress code, looking neat, clean and professional at all times
- Able to read menu items
- Stands/walks during 100% of shift
- Reaches, bends, stoops and wipes frequently
- Able to articulate clear greetings, requests for assistance and farewells to guests
- Able to clearly verbalize guests needs to other team members
- May be required to carry supplies (10-30 lbs.) in the absence of other team members or if business is unexpectedly busy
- Able to calmly respond to angry guests and call to manager’s attention
Job Duties
- Maintain a cheerful, courteous disposition and a neat, clean and professional image
- Come to work promptly and regularly and is flexible in hours of employment
- Opens the door for each guest, when possible
- Smile and greet guests upon entering
- Effectively and efficiently manages the wait list, as well as the call ahead list
- Escorts guests as soon as possible to appropriate table
- Runs food to tables
- Notifies manager of any guest that is perceived to be unhappy
- Bids farewell to guests leaving
- Ensures everything was satisfactory and invites guests to return
- Reviews the cleanliness and organization of the Host station: Ensures all menus are stocked and properly cleaned and maintained
- Checks for restocking of necessary supplies
- Brings all areas up to standard
- Discusses problem areas with manager
- Keeps foyer, host area, wait area and cocktail tables clean and free of clutter
- Spot cleans the glass windows and doors
- Inspects restrooms every fifteen minutes and maintains cleanliness standards
- Performs shift change and/or opening or closing duties
- Answers telephone within 3 rings and transfers or answers questions accordingly
- Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and take prompt corrective action where necessary or suggests alternative courses of action that may be taken
- Performs all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of this position
- Displays a favorable image of Chili’s Grill & Bar at all times
- Maintains a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum team member morale, productivity and efficiency/effectiveness
Restaurants and hotels use OysterLink to hire.
Job Qualifications
Experience
No experience required
Job Location
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