Job Overview
Compensation
Type:
Hourly
Rate:
Range $8.00 - $12.00
Benefits
Paid Time Off
Employee Discounts
flexible scheduling
employee recognition programs
Meal Allowances
team member events
Career development opportunities
Job Description
Chili's Grill & Bar is a renowned restaurant chain known for its vibrant atmosphere, quality food, and exceptional guest service. Established as a leader in the casual dining sector, Chili's Grill & Bar has consistently delivered a unique dining experience by combining flavorful Tex-Mex inspired dishes with a warm and inviting environment. The company emphasizes a customer-first approach, ensuring that every guest feels welcomed and valued from the moment they enter the door until the time they leave. The role in question is vital to maintaining this standard of hospitality since host team members are often the first and last... Show More
Job Requirements
- High school diploma or equivalent preferred
- Previous customer service or hospitality experience helpful but not required
- Must be punctual and reliable
- Must have excellent communication and interpersonal skills
- Willingness to work in a fast-paced environment
- Ability to maintain a cheerful and courteous disposition at all times
- Ability to perform physical duties including standing and walking for extended periods
- Ability to manage wait lists and guest seating efficiently
- Ability to follow company policies and procedures
- Must be able to handle difficult guest situations professionally
Job Qualifications
- Ability to read menu items
- Able to articulate clear greetings, requests for assistance and farewells to guests
- Able to clearly verbalize guest needs to other team members
- Ability to remain calm and professional when responding to angry guests and escalate to manager if necessary
- Able to carry supplies weighing 10-30 pounds when needed
- Has neat, clean and professional appearance according to dress code
- Willingness to be flexible with work hours
- Ability to stand and walk during 100 percent of shift
- Ability to frequently reach, bend, stoop and wipe
Job Duties
- Maintain a cheerful, courteous disposition and a neat, clean and professional image
- Come to work promptly and regularly and be flexible in hours of employment
- Open the door for each guest when possible
- Smile and greet guests upon entering
- Effectively and efficiently manage the wait list and the call ahead list
- Escort guests promptly to appropriate tables
- Run food to tables
- Notify manager of any guest perceived to be unhappy
- Bid farewell to guests leaving and ensure satisfaction while inviting them to return
- Review cleanliness and organization of the host station, ensuring menus and supplies are stocked and maintained
- Keep foyer, host area, wait area and cocktail tables clean and free of clutter
- Spot clean glass windows and doors
- Inspect restrooms every fifteen minutes and maintain cleanliness standards
- Perform shift change and opening or closing duties
- Answer telephone promptly and transfer or answer questions accordingly
- Keep immediate supervisor informed of all significant problems or unusual matters and suggest corrective actions
- Perform all duties timely and effectively according to company policies
- Display a favorable image of Chili's Grill & Bar at all times
- Maintain a favorable working relationship with all team members to promote team morale, productivity and efficiency
Find restaurant and hotel jobs on OysterLink.
Job Qualifications
Experience
No experience required
Job Location
You may be also interested in: