Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.50 - $25.05
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Life insurance
Tuition Reimbursement
Employee assistance program
training and career growth opportunities
Referral program
Job Description
Tuscany Cafe at Chicago O'Hare International Airport is part of HMSHost, a leading global provider of hospitality services in travel venues. Located in Terminal 1, Concourse B, Gate B18, this cafe offers travelers a welcoming and comfortable dining experience amid the hustle and bustle of one of the busiest airports in the United States. HMSHost specializes in operating restaurants and retail outlets in airports, providing high-quality food and beverage services to millions of travelers annually. Through a commitment to excellent customer service, operational efficiency, and great food, HMSHost and its establishments like Tuscany Cafe have become key players in airport... Show More
Job Requirements
- Ability to bend, twist and stand to perform normal job functions
- Ability to speak, read and comprehend instructions, short correspondence and policy documents
- Customer service experience preferred
- Cash handling experience preferred
Job Qualifications
- Customer service experience preferred
- Cash handling experience preferred
- Excellent organizational skills
- Ability to read and interpret restaurant seating charts
- Friendly, enthusiastic and outgoing manner when interacting with public and coworkers
- Ability to speak, read and comprehend instructions and policy documents
- Effective communication skills
Job Duties
- Maintain consistent attention to the entrance of the restaurant and welcome guests with a smile and appropriate greeting
- Record customer reservations or seating times consistently while providing high-quality service
- Maintain and update restaurant seating charts
- Properly set up and maintain the dining room areas before serving
- Assist with maintaining sufficient stock of roll-up silverware for the incoming shift
- Seat guests and advise them on menus and beverage choices based on required knowledge
- Oversee the delivery and servicing of food and beverages
- Liaise between kitchen and floor staff to ensure guest experience meets company standards
- Perform cashier and/or busser duties as required including cashing out guest checks
- Follow cash handling policies and maintain proper security of cash
- Patrol assigned station, refill water and coffee, remove service items and condiments
- Perform additional duties such as rolling silverware, expediting food orders, washing dishes, preparing food for to-go areas, and cleaning and filling table condiments in downtime
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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