Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $10.75 - $15.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Career development opportunities
Job Description
Potomac Family Dining Group is a distinguished hospitality company known for its commitment to delivering exceptional dining experiences. Among its portfolio is Applebee's, a beloved casual dining restaurant brand renowned for its warm atmosphere, approachable menu, and outstanding customer service. The company prides itself on fostering a friendly and inclusive environment for both guests and employees, emphasizing teamwork, professional growth, and community engagement. With a culture rooted in respect, quality, and service excellence, Potomac Family Dining Group operates with a mission to create memorable moments for its patrons while providing rewarding career opportunities for its team members in the food... Show More
Job Requirements
- 16+ years old
- Friendly and engaging demeanor
- Prior work experience preferred
- Reading, writing, and verbal communication skills required
- Bi-lingual experience a plus
- Reliable transportation required
- Ability to build relationships
- Ability to be a team player
- Ability to follow manager instructions and guidance
- Ability to communicate and behave professionally at all times
Job Qualifications
- Friendly and engaging demeanor
- Ability to communicate professionally at all times
- Reading, writing, and verbal communication skills
- Ability to build relationships
- Ability to be a team player
- Ability to follow manager instructions and guidance
- Prior work experience preferred
- Bi-lingual experience a plus
- Reliable transportation
Job Duties
- Greets and seats all guests in a friendly manner
- Assists in maintaining the overall guest flow of the dining area
- Ensures seating service is rotated among server area assignments whenever possible
- Opens doors for arriving and departing guests
- Remains visible in the front of house and forward facing the main entrance
- Occasionally delivers food and drinks to guests when extra assistance is needed
- Interacts verbally with all guests creating a friendly and upbeat atmosphere
- Completes assigned opening and closing side work as scheduled
- Participates in the clearing and resetting of dining room tables using Applebee's team delivery system
- Observes guests, responds to requests, and anticipates guests' needs
- Maintains a clean and organized work environment
- Explains and demonstrates usage of Tabletop Electronic Devices to guests
- Drives sales with suggestive selling
- Accommodates any special needs of guests such as booster chairs, high chairs, or other requests
- Manages the waitlist when the restaurant is busy
- Occasionally scheduled to serve guests in Carside To-Go or Server roles
- Fills out feature sheets and assists in general Front of House maintenance functions including maintaining restrooms, light cleaning such as dusting fixtures, washing and/or wiping windows, sani-bucket rotation, setting up the expo line, emptying trash, rolling silverware, and maintaining restaurant curb appeal
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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