Potomac Family Dining Group logo

Host/Hostess

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $11.25 - $15.50
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Work Schedule

Flexible
Day Shifts
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Benefits

Paid Time Off
employee discount
Meal allowance
flexible schedule
Employee Recognition Program

Job Description

Potomac Family Dining Group operates the Applebee's franchise, a well-established casual dining restaurant known for its welcoming atmosphere and family-friendly service. Applebee's has a rich history of delivering quality food and excellent customer service through a vibrant team-oriented environment. As a part of a nationally recognized brand, the company prides itself on consistent guest satisfaction and a commitment to food quality and safety. Their restaurants strive to create a comfortable and enjoyable dining experience, blending casual dining with friendly local charm. Established in a wide range of communities, Applebee's locations offer a diverse menu catering to various tastes and preferences,... Show More

Job Requirements

  • 16 plus years old
  • Friendly and engaging demeanor
  • Prior work experience preferred
  • Reading, writing, and verbal communication skills required
  • Reliable transportation required
  • Ability to build relationships
  • Ability to be a team player
  • Ability to follow manager instructions and guidance
  • Ability to communicate and behave professionally at all times

Job Qualifications

  • Friendly and engaging demeanor
  • Prior work experience preferred
  • Reading, writing, and verbal communication skills required
  • Bilingual experience a plus
  • Ability to build relationships
  • Ability to be a team player
  • Ability to follow manager instructions and guidance
  • Ability to communicate and behave professionally at all times

Job Duties

  • Greets and seats all guests in a friendly manner
  • Assists in maintaining the overall guest flow of the restaurant
  • Ensures seating service is rotated among server area assignments whenever possible
  • Opens doors for arriving and departing guests
  • Remains visible in the front of house and forward facing the main entrance
  • Occasionally delivers food and drinks to guests when extra assistance is needed
  • Interacts verbally with all guests creating a friendly and upbeat environment
  • Completes assigned opening and closing side work as scheduled
  • Participates in the clearing and resetting of the dining room tables using Applebee’s team delivery system
  • Observes guests, responds to requests, and anticipates guests’ needs
  • Maintains a clean and organized work area
  • Explains and demonstrates usage of Tabletop Electronic Devices to guests
  • Drives sales with suggestive selling techniques
  • Accommodates any special needs of guests such as booster chairs, high chairs, and other seating
  • Manages the waitlist when the restaurant is at capacity
  • Assists in general front of house maintenance functions including maintaining restrooms, light cleaning such as dusting light fixtures, furniture, woodwork, artifacts, washing and/or wiping windows, sani-bucket rotation, setting up the expo line, emptying trash, rolling silverware, maintaining restaurant curb appeal

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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