Host/Hostess

West Valley City, UT, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $17.00

Benefits

Tuition Reimbursement

Employee assistance program

Training opportunities

Referral program

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Holiday pay

meal benefits

transportation benefits

401(k) retirement plan

Company paid life insurance

Job Description

HMSHost is a global leader in providing food and beverage services, primarily in travel venues such as airports, motorways, and railway stations. Established with a strong commitment to enhancing the travel experience, HMSHost operates a wide range of dining establishments that cater to diverse tastes and preferences. The company prides itself on delivering exceptional customer service, maintaining high operational standards, and offering a dynamic work environment that promotes career development and growth.

Working at HMSHost means joining a vibrant and fast-paced hospitality environment where every team member plays a crucial role in creating memorable experiences for guests. The com... Show More

Job Requirements

High school diploma or equivalent
Prior experience in a customer-facing role preferred
Strong communication skills
Basic math skills for cash handling
Ability to stand for extended periods
Good physical stamina
Friendly and approachable demeanor

Job Qualifications

Customer service experience preferred
Cash handling experience preferred
Excellent organizational skills
Ability to read and interpret restaurant seating charts
Ability to interact with public and coworkers in a friendly enthusiastic and outgoing manner
Ability to bend twist and stand to perform normal job functions
Ability to speak read and comprehend instructions, short correspondence and policy documents
Comfortable conversing with customers

Job Duties

Maintains consistent attention to the entrance of the restaurant and welcomes all guests with a smile and appropriate greeting following HMSHost customer service standards
Records customer reservations or seating times in a consistent manner providing the highest quality of service to the customer at all times
Maintains and updates restaurant seating charts
Proper set up and maintenance of the dining room areas before serving
Assists with maintaining sufficient stock of roll up silverware for the incoming shift
Seats guests and advises them on menus and beverage choices based on required in-depth knowledge
Oversees the delivery and servicing of food and beverages
Liaises between kitchen staff and floor staff to ensure the guests experience meets concept/company standards
Performs the tasks of the cashier and/or bus person as required including cashing out guests checks to speed up service
Understands and follows HMSHost cash handling policies and procedures and maintain proper security of cash at all times
Patrols assigned station, refilling water and coffee, removing service items and condiments per establishment procedures
Performs other duties in a team effort during downtime which may include rolling silverware, expediting food orders, washing dishes, preparing food for the To-go areas and properly cleaning and filling table condiments (salt & pepper, sugar, napkins, ketchup and mustard bottles)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: