
Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.50 - $14.75
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
Job Description
Potomac Family Dining Group is a reputable company that operates within the casual dining restaurant sector. Among its portfolio of well-known brands, Applebee's stands out as a leader recognized for its warm environment and customer-centered dining experience. The company prides itself on delivering quality food, enjoyable atmospheres, and exceptional guest service, making it a popular choice for families and social gatherings. The culture at Potomac Family Dining Group is built around teamwork, respect, and growth, offering employees an opportunity to thrive in a friendly and dynamic setting.
This position is for a Guest Services team member at Applebee's, withi... Show More
This position is for a Guest Services team member at Applebee's, withi... Show More
Job Requirements
- 16 years or older
- friendly and engaging demeanor
- prior work experience preferred
- reading, writing, and verbal communication skills required
- bilingual experience a plus
- reliable transportation required
- ability to build relationships
- ability to be a team player
- ability to follow manager instructions and guidance
- ability to communicate and behave professionally at all times
Job Qualifications
- High school diploma or equivalent preferred
- prior customer service or hospitality experience preferred
- friendly and engaging demeanor
- strong verbal communication skills
- ability to work as part of a team
- ability to follow manager instructions and guidance
- bilingual skills a plus
- ability to build relationships with guests and coworkers
- professional communication and behavior
- reliable and punctual
Job Duties
- Greets and seats all guests in a friendly manner
- assists in maintaining the overall guest flow of the restaurant
- ensures seating service is rotated among server area assignments
- opens doors for arriving and departing guests
- remains visible in the front of house and faces the main entrance
- occasionally delivers food and drinks to guests when extra assistance is needed
- interacts verbally with all guests creating a friendly and upbeat atmosphere
- completes assigned opening and closing side work as scheduled
- participates in clearing and resetting dining room tables using team delivery methods
- observes guests, responds to requests, and anticipates guest needs
- maintains a clean and organized work area
- explains and demonstrates usage of Tabletop Electronic Devices to guests
- drives sales with suggestive selling
- accommodates special needs of guests such as booster chairs and high chairs
- manages the waitlist during busy periods
- may be scheduled in Carside To-Go or Server Assist roles
- fills out feature documentation
- assists in general front of house maintenance including maintaining restrooms, light cleaning, washing and wiping windows, sani-bucket rotation, setting up expo line, emptying trash, rolling silverware, and maintaining restaurant curb appeal
OysterLink is a restaurant, hospitality, and hotel job platform.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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