Applebee's Restaurants logo

Applebee's Restaurants

Host/Hostess

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $10.50 - $14.75
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule

Job Description

Potomac Family Dining Group is a reputable company that operates within the casual dining restaurant sector. Among its portfolio of well-known brands, Applebee's stands out as a leader recognized for its warm environment and customer-centered dining experience. The company prides itself on delivering quality food, enjoyable atmospheres, and exceptional guest service, making it a popular choice for families and social gatherings. The culture at Potomac Family Dining Group is built around teamwork, respect, and growth, offering employees an opportunity to thrive in a friendly and dynamic setting.

This position is for a Guest Services team member at Applebee's, withi... Show More

Job Requirements

  • 16 years or older
  • friendly and engaging demeanor
  • prior work experience preferred
  • reading, writing, and verbal communication skills required
  • bilingual experience a plus
  • reliable transportation required
  • ability to build relationships
  • ability to be a team player
  • ability to follow manager instructions and guidance
  • ability to communicate and behave professionally at all times

Job Qualifications

  • High school diploma or equivalent preferred
  • prior customer service or hospitality experience preferred
  • friendly and engaging demeanor
  • strong verbal communication skills
  • ability to work as part of a team
  • ability to follow manager instructions and guidance
  • bilingual skills a plus
  • ability to build relationships with guests and coworkers
  • professional communication and behavior
  • reliable and punctual

Job Duties

  • Greets and seats all guests in a friendly manner
  • assists in maintaining the overall guest flow of the restaurant
  • ensures seating service is rotated among server area assignments
  • opens doors for arriving and departing guests
  • remains visible in the front of house and faces the main entrance
  • occasionally delivers food and drinks to guests when extra assistance is needed
  • interacts verbally with all guests creating a friendly and upbeat atmosphere
  • completes assigned opening and closing side work as scheduled
  • participates in clearing and resetting dining room tables using team delivery methods
  • observes guests, responds to requests, and anticipates guest needs
  • maintains a clean and organized work area
  • explains and demonstrates usage of Tabletop Electronic Devices to guests
  • drives sales with suggestive selling
  • accommodates special needs of guests such as booster chairs and high chairs
  • manages the waitlist during busy periods
  • may be scheduled in Carside To-Go or Server Assist roles
  • fills out feature documentation
  • assists in general front of house maintenance including maintaining restrooms, light cleaning, washing and wiping windows, sani-bucket rotation, setting up expo line, emptying trash, rolling silverware, and maintaining restaurant curb appeal

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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