Potomac Family Dining Group logo

Host/Hostess

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $11.25 - $15.50
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Training and Development

Job Description

Potomac Family Dining Group operates a range of well-known casual dining establishments, including several locations of Applebee's, a nationally recognized restaurant chain famous for its welcoming atmosphere and diverse menu offerings. Committed to providing a memorable dining experience for guests, Potomac Family Dining Group upholds the highest standards of customer service and hospitality, making it a leading employer in the regional hospitality industry.

This role of Host/Hostess is crucial in ensuring the first and lasting impression guests receive when they enter and leave the restaurant. The position is primarily focused on greeting and welcoming guests with a friendly and professio... Show More

Job Requirements

  • 16+ years old
  • friendly and engaging demeanor
  • prior work experience preferred
  • reading, writing, and verbal communication skills required
  • bi-lingual experience a plus
  • reliable transportation required
  • ability to build relationships
  • ability to be a team player
  • ability to follow manager instructions and guidance
  • ability to communicate and behave professionally at all times

Job Qualifications

  • Friendly and engaging demeanor
  • 16+ years old
  • prior work experience preferred
  • reading, writing, and verbal communication skills required
  • bi-lingual experience a plus
  • ability to build relationships
  • ability to be a team player
  • ability to follow manager instructions and guidance
  • ability to communicate and behave professionally at all times

Job Duties

  • Greets and seats all guests in a friendly manner
  • assists in maintaining the overall guest flow of the restaurant
  • ensures seating service is rotated among server area assignments whenever possible
  • opens doors for arriving and departing guests
  • remains visible in the front of house and forward facing the main entrance
  • occasionally delivers food and drinks to guests when extra assistance is needed
  • interacts verbally with all guests creating a friendly and upbeat environment
  • completes assigned opening and closing side work as scheduled
  • participates in the clearing and resetting of the dining room tables using Applebee’s team delivery system
  • observes guests, responds to requests, and anticipates guests’ needs
  • maintains a clean and organized work environment
  • explains and demonstrates usage of Tabletop Electronic Devices to guests
  • drives sales with suggestive selling
  • accommodates any special needs of guests such as booster chairs, high chairs, and other requests
  • manages the waitlist when the restaurant is busy
  • occasionally serves guests in a Carside To-Go or Server role
  • fills out feature cards
  • assists in general Front of House maintenance functions including maintaining restrooms, light cleaning such as dusting light fixtures, furniture, woodwork, and artifacts, washing and wiping windows, sani-bucket rotation, setting up the expo line, emptying trash, rolling silverware, and maintaining restaurant curb appeal

OysterLink is built for hospitality recruitment.

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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