Bass Pro Shops logo

Bass Pro Shops

Host/Hostess

Job Overview

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Employment Type

Part-time
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Benefits

Dental
Vision
voluntary benefits
401k Retirement Savings
Paid holidays
Paid vacation
Employee Discounts

Job Description

Bass Pro Shops is a renowned outdoor retail company known for offering a wide range of products and experiences for outdoor enthusiasts. Established as a leader in the retail industry, Bass Pro Shops operates specialty stores that cater to hunting, fishing, camping, and other outdoor activities. The company is committed to providing exceptional service, high-quality merchandise, and unique shopping experiences. With a focus on fostering a welcoming environment for all guests, Bass Pro Shops is dedicated to conservation and education initiatives aimed at preserving the great outdoors for future generations.

The Host position at Bass Pro Shops is an ... Show More

Job Requirements

  • high school diploma or GED preferred
  • experience in and passion for consumer service
  • willingness to learn new skills and be a team player
  • ability to memorize and become knowledgeable of menu items
  • ability to stay calm, organized, and efficient when busy
  • regular walking, standing, lifting up to 50lbs, bending, stooping
  • follows proper procedures as disclosed in standard operating procedures
  • performs tasks under direct supervision using well-defined policies and procedures

Job Qualifications

  • high school diploma or GED preferred
  • experience in and passion for consumer service
  • willingness to learn new skills and be a team player
  • attitude of flexibility and mindfulness about the team approach
  • ability to memorize and become knowledgeable of menu items
  • strives to work well with a team, prioritize tasks, and maintain a sense of urgency
  • takes pride in own work
  • ability to stay calm, organized, and efficient when busy
  • follows proper procedures as disclosed in standard operating procedures

Job Duties

  • supports a strong commitment to world class customer service
  • greets all restaurant patrons immediately upon their arrival
  • inquires as to the number of guests in the party
  • maintains wait lists and communicates wait time to guests
  • assigns guests to server stations in a fair and equitable manner
  • takes guests to server’s station with appropriate number of menus and seats guests accordingly
  • controls guest volume level at entrance to restaurant
  • attends to and anticipates guests' needs while waiting to be seated
  • answers customer inquiries about the menu, restaurant, and Bass Pro Shops
  • answers phones and books reservations as requested
  • performs opening and closing side work duties as assigned
  • assists with pre-bussing and table set up activities
  • acknowledges and thanks guests upon their departure
  • maintains restrooms throughout shift
  • performs all other duties as assigned

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Job Qualifications

Experience

No experience required

Job Location

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