Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $14.00
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
401K Program
Employee assistance program
employee food discount
flexible scheduling
Job Description
Ruth's Chris Steak House is a prestigious and well-established upscale restaurant chain renowned for its exceptional dining experience, premium steaks, and impeccable customer service. With a focus on high-quality ingredients and a welcoming atmosphere, Ruth's Chris has built a strong reputation in the hospitality industry. The company emphasizes integrity, hospitality, and success not only for its guests but also for its team members. Ruth's Chris Steak House is dedicated to fostering a positive work environment where employees can grow their skills through training and development programs designed to unlock their full potential and advance their careers.
The position of H... Show More
The position of H... Show More
Job Requirements
- Must be able to lift, handle and carry trays, smallwares and equipment weighing up to 25 pounds
- Must have a good sense of balance, be able to bend, kneel, stoop, reach and squat on a frequent basis to obtain and store printed materials, menus, wine lists and other hostess/host stand supply items
- Must be able to constantly stand and exert well-paced mobility for a period up to four hours in length
- Must be able to communicate effectively and listen attentively to supervisors, employees and guests
Job Qualifications
- Previous experience in a customer-facing role preferred
- Strong interpersonal and communication skills
- Ability to multitask efficiently in a busy environment
- Basic knowledge of restaurant seating and reservation systems is a plus
- Willingness to learn and grow within the company
- High school diploma or equivalent
Job Duties
- Greet and welcome guests as they arrive at the restaurant with a genuine smile and positive attitude
- Manage the flow of guests by taking reservations, assigning tables, and ensuring efficient seating
- Learn how to calculate and provide accurate wait times and keep guests informed of the status of their table
- Maintain a clean and organized front-of-house area, including the host/hostess station and waiting area
- Communicate with servers and kitchen staff to ensure a smooth, coordinated and fair seating process to ensure servers are not overwhelmed or underseated
- Escort guests to their assigned tables, present menus, and assist with seating arrangements
- Accommodate special seating requests if possible
- Engage with guests, anticipate their needs, and respond promptly to any inquiries or concerns
- Maintain knowledge of the menu, daily specials, and restaurant promotions to provide accurate information to guests
- Handle guest complaints or issues professionally or bring them to the manager when necessary
- Assist in coordinating reservations and managing the wait list
- Collaborate with the restaurant team to ensure exceptional customer service and satisfaction
- Monitor and manage smooth and efficient table turnover
- Maintain a professional and polished appearance, adhering to the restaurant's grooming and dress code standards
- Uphold high standards of cleanliness and hygiene throughout the restaurant to ensure a superior guest experience for all RCSH guests
OysterLink is built for hospitality recruitment.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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