Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $19.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Short term disability insurance
401(k) Plan
Paid Time Off
Employee assistance program
Job Description
THE ONE GROUP is a pioneering leader in the vibrant dining industry, known globally for creating exceptional vibe dining experiences. As a company, THE ONE GROUP specializes in the hospitality sector, operating upscale restaurants that emphasize atmosphere, quality service, and memorable experiences. With a commitment to excellence, the brand has established a reputation for sophisticated venues that appeal to a diverse clientele seeking both culinary delights and an immersive ambiance. The company operates in multiple locations, building a strong presence across key markets and continuously expanding its footprint in the competitive restaurant industry.
The role of Host/Hostess at ... Show More
The role of Host/Hostess at ... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in a high-volume hospitality or customer service role preferred
- strong communication and interpersonal skills
- ability to manage multiple tasks simultaneously
- physical ability to stand for extended periods and carry light loads
- flexibility to work nights weekends and holidays
- familiarity with reservation management systems such as OpenTable preferred
Job Qualifications
- Outgoing and engaging personality with a passion for hospitality
- strong multi-tasking and organizational skills in a fast-paced setting
- ability to stand for long periods of time and lift trays when needed
- experience with OpenTable or similar reservation systems preferred
- ability to work nights weekends and holidays
- previous host or hospitality experience in a high-volume restaurant preferred
Job Duties
- Warmly greet and welcome guests upon arrival ensuring a positive first impression
- manage OpenTable reservations and coordinate seating to optimize service flow
- assist guests with special seating requests whenever possible
- communicate table availability and wait times to guests in a professional manner
- provide menus and introduce guests to their server upon seating
- maintain a clean and organized host stand and menu area
- answer incoming phone calls provide information and handle reservation inquiries
- assist with concierge outreach and brand representation at off-site events
- monitor the dining area update the Maître D/Lead Host on table status and help coordinate seating rotation
- thank guests as they leave and invite them to return for another unforgettable experience
- assist fellow team members with bussing tables running food or supporting service as needed
- adhere to health and sanitation regulations and uphold THE ONE GROUP's high hospitality standards
- always represent THE ONE GROUP professionally this includes maintaining an elevated appearance and being comfortable in heels if applicable
- other duties as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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