Detroit Athletic Club

Host/Hostess

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $12.00 - $16.50
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Training and Development
flexible scheduling
Retirement Plan

Job Description

The Gallery | The Fresco is a luxury dining establishment that prides itself on delivering an elegant and memorable dining experience to its members and their guests. As an integral part of a prestigious club setting, this restaurant emphasizes superior service, attention to detail, and a warm, welcoming environment. Established to provide an upscale culinary experience, The Gallery | The Fresco is known for its refined atmosphere, impeccable service standards, and dedication to customer satisfaction. Members enjoy not only exceptional cuisine but also an environment that fosters socialization, business meetings, and special occasions with uncompromising quality. This establishment operates under... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior experience in a similar host or customer service role preferred
  • Proficient in using reservation management software
  • Excellent communication skills
  • Ability to handle multiple tasks simultaneously
  • Detail-oriented and organized
  • Ability to maintain professionalism under pressure

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in hospitality or customer service preferred
  • Strong communication and interpersonal skills
  • Ability to manage reservations using OpenTable or similar software
  • Knowledge of service etiquette
  • Ability to maintain a professional and courteous demeanor
  • Ability to work flexible hours including evenings and weekends

Job Duties

  • Greet and escort members and their guests to tables
  • Answer the telephone and take reservations per The Gallery | The Fresco standards and procedures
  • Maintain and manage OpenTable reservations and floor plans
  • Monitor reservation timing, events, and conflicts
  • Implement and enforce the house rules on attire, cell phone usage, and business meetings
  • Direct calls to appropriate departments when necessary
  • Follow service rules of etiquette
  • Assist members, guests, and co-workers in a friendly and courteous manner
  • Maintain communication between members, guests, management, and employees
  • Assist in training newly hired employees
  • Stay knowledgeable about club amenities and daily events

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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